Quality Manager - Accreditation

About CGA: Carat Global Assurance (CGA) is committed to delivering high-quality certification and assurance services built on integrity, consistency, and operational excellence. We work closely with accreditation bodies, auditors, and clients to maintain the highest standards across our certification programs. Why This Role Matters: Accreditation is the foundation of trust in certification. Every audit prepared, corrective action tracked, and accreditation requirement maintained helps ensure our certifications remain credible, compliant, and recognized. As Quality Manager – Accreditation, you will own the systems, processes, and documentation that keep CGA audit-ready and accreditation-compliant. Your work will directly support our growth, reputation, and ability to serve clients with confidence. What You'll Do: Manage Accreditation Programs:

• Oversee accreditation activities from initial application through assessment, renewal, surveillance, and scope extensions.
• Serve as the primary point of contact for accreditation bodies and assessment teams.
• Coordinate accreditation assessments, documentation reviews, and follow-up activities.
• Monitor accreditation requirements and proactively identify changes that may impact operations.

Maintain the Quality Management System:

• Ensure quality management system documentation remains current, accurate, and audit-ready.
• Maintain records, policies, procedures, and controlled documents.
• Support document control and version management processes.
• Ensure compliance with accreditation and certification requirements.

Lead Internal Audits & Continuous Improvement:

• Plan and conduct internal audits.
• Document non-conformities and observations.
• Track corrective and preventive actions through closure.
• Identify opportunities for process improvement and risk reduction.
• Support management reviews and quality performance reporting.

Support Compliance & Reporting:

• Prepare reports, metrics, and quality indicators for leadership.
• Monitor accreditation deadlines, renewals, and action items.
• Maintain audit readiness across all accreditation programs.
• Assist with client, auditor, and accreditation body inquiries when needed.

You're a Good Fit If You Are:

• Highly organized and detail-oriented.
• Proactive and able to identify issues before they become findings.
• Comfortable managing multiple deadlines simultaneously.
• Process-driven with a strong quality mindset.
• Professional and confident when working with external assessors.
• Calm under pressure and capable of managing audit preparation activities.

Must-Haves:

• Experience managing accreditation, certification, quality, or compliance programs.
• Working knowledge of ISO/IEC standards such as ISO/IEC 17065, ISO/IEC 17021, or related accreditation frameworks.
• Experience maintaining quality management systems and controlled documentation.
• Experience conducting internal audits and managing corrective actions.
• Strong written and verbal communication skills.
• Excellent organizational and project management abilities.

Nice-to-Haves:

• Experience within a conformity assessment, certification, testing, inspection, or auditing organization.
• Lead Auditor or Internal Auditor training/certification.
• Experience working directly with accreditation bodies.
• Familiarity with multi-standard accreditation environments.
• Experience developing quality metrics and reporting dashboards.

Why CGA?

• Play a critical role in maintaining the integrity and credibility of our certification programs.
• Work closely with experienced quality, accreditation, and certification professionals.
• Take ownership of a highly visible and impactful function.
• Help shape and improve quality systems as the organization grows.
• Join a collaborative, professional, and quality-focused environment.

Application Process:

• Application Review
• Initial Screening Call
• 30 - 90 Min Final Interview
• Reference Checks
• Offer & Onboarding

Note: References will be requested during the hiring process.