Food Service Supervisor

Food Service Supervisor – Tim Hortons

Primary Location: 802 Main St. E., Unit 1, Shelburne, ON L9V 2Z5
Additional Shelburne Location: 301 Col Phillips Dr, Shelburne, ON L9V 3W1

Wage: $19.23–$21.23 per hour, to be negotiated
Hours: 30–40 hours per week
Employment Type: Permanent, Full-Time

Work Setting: On-site
Start Date: As soon as possible

About the Opportunity
Tim Hortons in Shelburne is currently looking for three Food Service Supervisors to join our team.

We are looking for dependable, motivated and customer-focused individuals who can help supervise daily restaurant operations, support team members and maintain the high standards of food quality and customer service expected at Tim Hortons.

This is a permanent, full-time opportunity with approximately 30 to 40 hours of work per week. Candidates should be available for a variety of shifts, including mornings, days, evenings, weekends and early mornings.

We welcome applications from youth and individuals looking to develop their experience in the food service industry. The employer is committed to creating a supportive workplace and providing opportunities for employees to develop their skills through practical, on-the-job experience.

Main Responsibilities
As a Food Service Supervisor, your responsibilities will include:

Supervising and coordinating the activities of employees who prepare, portion and serve food
Establishing methods to ensure work schedules and operational requirements are met
Preparing and establishing staff work schedules
Training employees in job duties, sanitation procedures and workplace safety
Ensuring food preparation and customer service meet established quality standards
Addressing customer concerns and complaints professionally
Maintaining records relating to inventory, stock, repairs, sales and wastage
Preparing and submitting required reports
Supporting the efficient operation of the restaurant during assigned shifts
Maintaining knowledge of the establishment’s food products and service standards
Supervising teams ranging from 1–2 employees to larger teams of 5–10 employees, depending on the shift and location
Qualifications
Education: Secondary (high) school graduation certificate or equivalent experience.

Experience: 1 year to less than 2 years of relevant experience.

The successful candidate should demonstrate:

Strong customer service skills
Excellent oral communication
Effective interpersonal skills
Dependability and initiative
Flexibility and the ability to work different shifts
Ability to work effectively as part of a team
Attention to detail
Ability to work successfully in a fast-paced food service environment
Youth Employment and Development
Youth are encouraged to apply.

The employer supports opportunities for young workers to gain meaningful workplace experience and develop practical skills. Successful candidates can benefit from:

On-the-job training
Guidance and support from experienced team members
Mentorship and coaching opportunities
Opportunities to develop leadership and supervisory skills
A welcoming and inclusive workplace environment
Practical experience in customer service, food service operations and team supervision

How to Apply
Interested candidates are invited to submit their resume by email to:

Please indicate that you are applying for the Food Service Supervisor – Shelburne position.

We thank all applicants for their interest. Candidates selected for further consideration will be contacted.