Shelter Resource Worker
Lookout Housing and Health
Apply now »
Date: Oct 13, 2026
Location: Courtenay, BC, CA
Company: Lookout Housing and Health Society
Employment Status
Full Time - Temporary
Header
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit
Location
Courtenay Temp Winter Shelter
Days and Hours of work
Sunday through Thursday
Shift times will be 2330 - 0730 Hours
Shifts are 7.5 hours in length
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Probationary/qualifying period will be 488 hours with mid and end point reviews
Salary
$29.62 - 31.40 depending upon applicants' length of seniority (as per the Collective Agreement)
Job Summary
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. SRWs are direct service staff working within a 24-hour, 7-days-a-week emergency shelter for homeless adults who struggle with a variety of issues such as homelessness, addictions, and mental health. The SRW provides intakes, orientations, and support for guests entering the shelter. The SRW will connect with public service agencies relevant to the needs of the shelter guests.
This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.
Job Duties
- Provide support, supervision, and assistance to homeless adults who may be facing multiple barriers
- Accept referrals, and identify and share information with a variety of Lookout’s external resources
- Refer guests to a variety of community services
- Interview and provide basic necessities; ensuring a safe and supportive environment for all
- Complete required records and maintain statistical data
- Support others in the shelter who are in need of assistance
- Provide assistance for new staff
- Job duties are complex and may have a few disagreeable factor
- Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
- Responsible for complying with and contributing to all aspects of health and safety program
Qualifications & Competence
- Related Certificate; or minimum Grade 12 education, plus two (2) years of recent related experience; or equivalent combination of education, training, and experience
- Familiarity with community resources; such as addiction, mental health, income assistance and harm reduction
- Must have current Occupational First Aid Level 1 Certificate
- Crisis Intervention Skills (CPI), Naloxone and Trauma Inform Practice training is an asset
- Ability to work independently or in a team setting
- Strong ability to manage stress and organize workload
- Excellent communication, writing, documentation, and organizational skills
- Understands and maintains clientele/worker boundaries
- Ability to work with disadvantaged and challenging adults in a diverse environment
- Strong physical and mental ability to perform work tasks and operate job related equipment
- A minimum of two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
- Criminal Record Clearance – Vulnerable Sector required
Closing Date
Applications will be accepted until
October 20, 2026 at 5:00 pm
Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.
“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify manager of intent to apply. External applicants will be reviewed after Internal.
ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.
c. BCGEU
Apply now »
- ...The Salvation Army is hiring a Residential Worker B to provide a safe environment for staff, residents and visitors, delivering Emergency... ...logs, and assist with intake and referrals to community resources. The role requires a High School diploma, 1–2 year certificate...Suggested
- ...providing necessities such as food, clothing and shelter. In addition, we support people... ...Position Profile Summary Residential Worker B provides a safe and secure environment... ...Provide information and referrals to community resources to clients. Household Maintenance...SuggestedLive outWork at officeFlexible hoursShift work
$27.53 - $31.57 per hour
...COMMUNITY SUPPORT WORKER About the role As our Community Support Worker, you will... ...persons’ family members, professionals, co-workers, and members of the community Assist with... ...Why join Pacific Coast Community Resources? PCCR offers work you can feel fulfilled...SuggestedHourly pay- ...per the Collective Agreement) Job Summary The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with... ...Sector Skills And Abilities Knowledge/familiarity with related resources such as: Mental Health, Income Assistance, Harm Reduction,...SuggestedLong term contractCasual workSleeping nightsShift workNight shiftWeekend workAfternoon shiftWeekday work
$27.53 - $31.57 per hour
...About the Role As a Community Inclusion Worker, you will assist a person who requests... ...person’s family members, professionals, co-workers, and members of the community... ...Canada Why join Pacific Coast Community Resources? PCCR offers work you can feel fulfilled...SuggestedHourly payPart time$29.22 - $33.54 per hour
...CHILD YOUTH WORKER About the Role As our Child Youth Worker, you will work as part... ...child’s family members, professionals, co-workers, and members of the community Assist with... ...Why join Pacific Coast Children’s Resources? Pacific Coast Children's Resources offers...Hourly pay$850 per week
...customer experiences. Role Overview: We are welcoming participants from all backgrounds, including entry level, cashier and warehouse workers, to take part in upcoming focus group research studies. These may involve online discussions, product testing, or feedback sessions -...Full timeTemporary workPart timeCasual workRemote workFlexible hoursAFG Inc
Courtenay, BCmore than 2 months ago$29.22 - $33.54 per hour
...meetings Assess, in conjunction with the participant, their support worker and or other appropriate professionals, the participant’s... ...closures and referrals to further community, educational and training resources as needed Attend meetings as required Attend community...Hourly payContract workSelf employmentLocal areaFlexible hoursShift work- ...Supervise and co-ordinate activities of workers Inspect sites or facilities to ensure safety and cleanliness standards Prepare budget and cost estimates Recommend or arrange for additional services required such as painting, repair work, renovations or replacement...RemplacementFull time
$20 per hour
...awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Work Term: Permanent Work Language: English Hours: 40 hours per week...Permanent employmentFull timeNight shiftWeekend workDay shiftAfternoon shiftEarly shiftWhistle Stop Pub
Courtenay, BC18 days ago$26 - $31 per hour
...behavioural problems and prepare reports for parents, guardians or supervisor Establish and maintain collaborative relationships with co-workers and community service providers working with children Plan and maintain an environment that protects the health, security and well...Permanent employmentFull timeLocal areaRemote work$20 - $21.53 per hour
...safety regulations. Perform all duties with high safety standards. QUALIFICATIONS AND EXPERIENCE Possess a valid BC Security Workers License or be willing to complete training. Physically fit and able to stand/walk for long periods at a time. Must be able to...Full timePart timeCasual workFlexible hoursShift workNight shiftAfternoon shift$36.6 per hour
...than 2 years Work must be completed at the physical Location. There is no option to work remotely. Responsibilities: Assign sales workers to duties Hire and train or arrange for training of staff Authorize payments by cheque Order merchandise Authorize return of merchandise...Hourly payFull timeImmediate startRemote workFlexible hours- ...banners and access to a wide range of other discount programs, making your purchases more affordable*. Learning and Development Resources to fuel your professional growth. Paid Vacation * Eligible only after working a set number of hours/days worked. We are committed...Part timeInternship
$25 - $26 per hour
...and quote the correct part using VIN data and Snap-on EPC for technicians, retail customers, and wholesale accounts. Be the parts resource for our service department. Technicians bring you the problem, and you bring back the right answer. Take orders by phone, at the technician...Hourly payFull timePart time- ...Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at or [email protected] if you require an accommodation at any time during the recruitment process. WELCOME HOME Indigo uses...Full timeHome officeFlexible hoursNight shiftAfternoon shiftEarly shift
$80k - $100k per year
...relationships. Manage building enclosure consulting projects, including responsibility for financial performance, technical quality, staff resourcing, scheduling, and client satisfaction. Participate in business development activities. Qualifications ~ Bachelors of...Full timeFor contractorsInternshipLocal areaShift workWeekend work- ...Who You Are A team player with an attention for detail Driven and able to work independently in a fast-paced environment Resourceful and courteous when resolving customer questions Motivated to learn new things Experience You Bring Good news! No previous...Hourly payPermanent employmentTemporary workPart timeInternshipShift workAfternoon shift
$69k - $90k per year
...PROGRAM MANAGER At Pacific Coast Community Resources, we have provided personalized services to people living with diverse abilities since 1990. Today we offer our services throughout many communities in the Lower Mainland, Vancouver Island, the Okanagan, and the Kootenays...Temporary work$10 - $25.82 per hour
...STATUS: Casual CLASSIFICATION: (20001/11002) Multi-Service Worker WORK AREA: Providence Living at The Views EFFECTIVE DATE: TBD HOURS: As needed SALARY : Grid 10 / $25.82 hourly JOB SUMMARY Providence Living is a non-profit Catholic-sponsored health...Hourly payLong term contractRemplacementFull timeCasual workImmediate start$32.48 - $38.14 per hour
...all aspects of work. Ability to thrive in a fast-paced environment, performing under pressure with a high degree of initiative, resourcefulness, and flexibility. Consistent track record of meeting deadlines, ensuring timely completion of tasks and projects....Hourly payPermanent employmentFull time- ...tactics. A means to strengthen your local community through supporting the Royal LePage Shelter Foundation, Canada’s largest public foundation dedicated exclusively to funding women’s shelters and violence prevention programs. Desired skills and experience: Customer-...Full timeInternshipLocal area
$22.25 - $25.11 per hour
...Conducting alarm response to client sites as needed; Conducting House Watch patrol if necessary; Attending lone worker sites to check on workers when requested; Ensuring incident and shift reports are completed including Run Sheets, Vehicle Inspection reports, Key...Full timePart timeFlexible hoursShift workNight shiftAfternoon shift$22 - $31.64 per hour
...assists with other mealtime activities such as heating prepared food, and making tea, coffee, and toast. May assign tasks to Multi-Service Workers assigned to the household. 3. Performs transfers of residents to and from bed, toilet, tub, using correct lifting and transfer...Hourly payFull timePart time$22 - $31.64 per hour
...Nursing Assistant Program or an equivalent combination of education, training and experience. Registration with the BC Care Aide and Health Worker Registry. Skills and Abilities Ability to communicate effectively both verbally and in writing. Ability to deal with others...Hourly payFull timeTemporary work$22 - $31.64 per hour
...POSTING: HEU 118H26 STATUS: Temporary Part Time CLASSIFICATION: Activity Worker II (15002) WORK AREA: Providence Living at The Views; PCN ; Community Hall EFFECTIVE DATE: TBD HOURS: 0830-1630/1200-2000 (0.95 FTE 67.7 biweekly hours) DAYS OFF: Rotating...Hourly payTemporary workPart time- ...external alarms. Monitoring designated FM radio channels. Maintaining a record of times and events as they unfold when Fire Hall resources are deployed. Action Senior Fire Fighters orders as directed. Making PA announcements as required. Completing computer...Full timeCasual workRemote workFlexible hoursShift workNight shift
$25.75 per hour
...maintaining an accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Human Resources team know by contacting us at ****@*****.***...Hourly payLong term contractPermanent employmentFull timeInternshipWork at officeFlexible hoursShift workWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Shelter Resource Worker. Be the first to apply!
