Accommodations Manager

ATCO Structures & Logistics is seeking an Accommodations Manager to join and to support our remote camp at Artemis Blackwater Mine in central British Columbia, approximately 160km southwest of Prince George and 450km northeast of Vancouver. The Accommodations Manager is responsible for managing, planning, executing, and evaluating the reservations, room management, housekeeping, and janitorial components of lodge operations.Rotation
Rotation is 14 days on, and 14 days offSalary
$80,000.00 - $90,000.00 CADResponsibilities
Provide leadership, supervision, training, coaching and support to all Housekeepers and Janitors.Manage the guest reservation, check-in/out, and occupancy reporting processInteract with the client and guests on daily basis in a professional mannerWorking in conjunction with the Head Housekeeper, delegate tasks and assign workloads effectively to all Housekeepers and Janitors, and ensure that Housekeepers and Janitor duties are completed in a timely and efficient mannerReview and monitor daily schedules to ensure effective coverage for workload completionConduct daily detailed inspections of guest rooms, public areas, and exterior areas of the lodge for cleanliness and adherence to standardsEnsure compliance with the ATCO standards, including Health, Safety and Environment standards and regulationsConduct effective daily ToolBox Safety meetings that reflect relevant housekeeping safety topics, and emphasizes the goals of worker safetyAssist Lodge Managers in evaluating employee performance by providing clear and factual performance feedbackControl the performance management process to ensure that all operations are completed as per the contract and according to set standards, including a Monthly Quality AuditAssists the manager and directs a multi-disciplined support team supporting the needs of the customer at the LodgeProvides day-to-day liaison with customer site-management staff to ensure responsive, timely, and effective support to the operations and activities at the LodgeMaintains situational awareness of all tasks, staff, and resourcesAssists the Manager with the timely preparation and submission of all internal and external reports and returnsEnsures effective orientation, training, coaching and rotation schedulingAssists in the evaluation and development of policies, procedures, and processes to enhance the delivery of services at the LodgeParticipates in the development of pricing and promotional strategiesAssists managing the budgets and monitor revenues and expensesResolves customer complaintsOther duties as assignedQualifications
A University Degree, College Diploma in Hotel/Accommodation Management or other related disciplines would be considered an assetA minimum of 4-6 years’ experience of management within the accommodation industryA detail-oriented leader with proven management, communication, and analytical skillsProficiency in Excel is requiredStrong problem-solving skills combined with a creative spirit, and a highly inquisitive approachA firm commitment to safety, quality, and customer satisfactionA self-starter with above average experience/knowledge in team building, and relationship building in a cross-cultural environmentThis position has been identified as safety sensitive and will require successful completion and passing of a pre-employment alcohol & drug test and criminal record check.We would like to thank everyone for their application;
however, only those being considered for an interview will be contacted.Collection, use, and retention of personal information will be in accordance with ATCO Group privacy policies and practices.By submitting your resume and personal information to the ATCO Group of Companies, and/or participating in a personal interview, you acknowledge and consent to the collection, use and disclosure of your personal information by the ATCO Group of Companies to determine your suitability for employment opportunities within the ATCO Group of Companies.Beaton, Cassia
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