Intermediate Clerk

Job Responsibility: Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate 33,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec. Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide competitive wages, profit-sharing, and amazing benefits like flexible group medical and dental, fitness reimbursement, training and development, rental discounts, and more! We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for individuals who are passionate about the same. If you have previous customer service, sales, or property management experience, we'd love to hear from you! Responsibilities: Manage tenant insurance files including, emails and data input in BPMS Perform follow-ups on reference letters and requests Market available units and adjust rents Replace at the reception if required Ensure follow-ups on various verbal or written messages Ensure follow-ups on reception email box and update Excel file accordingly Enter various lease information into BPMS Carry out daily filing and archiving Manage MSI's public folder Prepare files for hearings at the Tribunal Perform any other related tasks related to revenue, rental and administration's department Experience and Educational Requirements: Must be bilingual One (1) year of experience in customer service DEC (CEGEP Diploma) or equivalent experience Technical Requirements: Comprehensive knowledge of Word and Excel Non-Technical Requirements: Professional ethics Sensitive to delivering quality customer service Ability to work independently efficiently in a team environment Bilingualism Availability and flexibility to work overtime Interested applicants are invited to submit a cover letter and resume. We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted. Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Post-offer/Pre-employment Physical Testing where applicable. ___________________________________________________________ Ready to shape the future of our communities? Come work with us and learn where doing what you love means never working a day in your life! Deeply rooted in family spirit and humility, Boardwalk's five core values of integrity, associates, teamwork, customer service and social responsibility are more than just words - they are a way of life. Coupled with our Golden Foundation of ‘treat others as you would like to be treated,' ‘be good,' ‘love community' and ‘have fun,' we believe in happiness and creating the most memorable experiences for both our Associates and Resident Members, continually looking for new and innovative ways to enhance and strengthen all our Boardwalk communities. We hope these values speak to you as they speak so meaningfully to us! As we continue to grow, we remain unwavering in our commitment to providing Resident Members with the best quality rental communities. This same commitment means Boardwalk is always seeking individuals who have a positive attitude, are energetic and passionate, self-driven, productive, have the capacity to deliver high-quality results and who believe in the power of teamwork. Together, with you as part of our team, we will continue to create meaning every day for those who choose to call Boardwalk home. ___________________________________________________________ Diversity, Equity and Inclusion Commitment Statement We are committed to attracting and retaining a diverse team that will honour and celebrate your experiences, perspectives and unique identity regardless of age, ethnicity, race, colour, abilities, religion, socio-economic status, culture, gender, sexual orientation, gender identity and gender expression. Together, our communities strive to create and maintain working and learning environments that are inclusive, equitable and welcoming. We believe every Associate in our team enriches our diversity by exposing us to a broad range of values, customs and experience to better understand and engage with the world around us, identify challenges, so as to discover, design and deliver solutions together.