Senior Manager, Critical Infrastructure Operations (in Alberta)

AWS Infrastructure Services (AIS) is seeking a Data Center Cluster Manager willing to learn French to play a key leadership role in operating and growing AWS data centers across Canada. This is a manager-of-managers role that supports the Canada Data Center Leader and helps build and operate the physical infrastructure that powers AWS.

In this high-impact leadership role you will lead an operations organization made up of managers and facility managers responsible for mission-critical infrastructure. You will inspire technical teams build a culture focused on safety operational excellence and talent development and ensure data centers deliver exceptional availability scalability and efficiency.

You will contribute to strategic initiatives including AWS data-center expansion new capacity delivery colocation operations and continuous improvement at scale. If you are a results-driven leader who thrives in critical environments and enjoys developing high-performing teams this role of

Key job responsibilities
Recruit lead coach and develop a team of managers including managers responsible for compute operations engineering logistics and security.

Act as a manager of managers and support the Canada Data Center Leader in delivering operational and strategic objectives.

Achieve or exceed goals related to safety asset protection availability scalability efficiency and cost control.

Plan and execute operational workstreams related to building new AWS data centers expanding existing facilities and delivering colocation projects.

Oversee the installation troubleshooting repair and decommissioning of server equipment and associated security systems.

Manage the operation and maintenance of data-center mechanical electrical and controls systems including preventive maintenance corrective maintenance and change management.

Manage relationships with vendors and colocation partners to meet or exceed contracted service levels.

Lead the response management and resolution of incidents affecting safety asset protection and availability.

Drive continuous improvement of operational processes procedures methods and tools.

Develop talent promote best practices and build a strong inclusive high-performing team culture.

About the team
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

- Bachelors degree in Mechanical Engineering Electrical Engineering Construction Management or an equivalent engineering science
- 5 years of managing managers experience
- 10 years of experience in facilities engineering critical environments construction projects or a related field.
- 5 years of experience delivering complex projects with measurable results.

- 5 years of implementing metric-based strategies utilizing continuous improvement concepts or 5 years of relevant professional or military experience
- 1 years of electrical and mechanical facilities maintenance experience
- Experience managing service providers and vendors
- Experience hiring developing and managing high-performing technical teams
- Experience communicating clearly and concisely with leadership stakeholders and cross-functional teams
- Experience using data and metrics to determine and drive improvements

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company Amazons package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon offers comprehensive benefits including health insurance (medical dental vision prescription basic life & AD&D insurance) Registered Retirement Savings Plan (RRSP) Deferred Profit Sharing Plan (DPSP) paid time off and other resources to improve health and well-being. We thank all applicants for their interest however only those interviewed will be advised as to hiring status.

CAN AB Airdrie - 130300.00 - 187700.00 CAD annually
CAN BC Vancouver - 130300.00 - 187700.00 CAD annually
CAN BC Victoria - 130300.00 - 187700.00 CAD annually
CAN ON Toronto - 130300.00 - 187700.00 CAD annually

Required Experience:

Senior Manager

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