Commercial Servicing Administrator

Job Responsibility: The Work: The Commercial Administrator is responsible for reviewing and processing commercial subsequent and co-lending facility advances and repayments, recommending and recording partial discharges, performing data integrity checks, producing various reports and completing administrative duties as required by management. The Incumbent will be reporting to the Manager, Commercial Administration and will be working closely with the Commercial Underwriting teams, Senior Commercial Management, Mortgage Services and Accounting.

The Core Responsibilities of The Job:

• The Commercial Servicing Administrator will be responsible for supporting the Commercial Servicing Specialist by handling the daily operations of loans including but not limited to monthly payment reconciliations, subsequent advances and repayments while ensuring as much automation on PPLUS as possible and properly managing priorities in order to meet prescribed deadlines. (40%)
• In addition, the incumbent will be responsible for submitting partial discharges for approval to management, updating the monthly Inventory Report with unit sales, reviewing Inventory loans for quarterly paydown requirements. (35%)
• On a daily basis, the incumbent will communicate with internal contacts (funders, underwriters, managers, and commercial mortgage sales staff) and external contacts (Lending Partners, mortgage brokers, solicitors, and clients) to ensure transactions are processed in a timely and efficient manner in order to deliver superior customer service. (10%)
• The incumbent will also be working with the Payments Department in Mortgage Services regarding any loan payment inquiries that arise. (10%)
• The incumbent will be responsible for contributing to special projects as assigned from time to time, including the development of user guide instructions and updates to policies and procedures within Commercial Administration. (5%)

Let's Talk About You!

• Bachelors' degree in Commerce or equivalent work experience (accounting skills are essential)
• Have a minimum of 2 years' mortgage administration experience
• Comprehensive knowledge of real estate transactions and AML
• Excellent working knowledge of MS Office (primarily excel), CyberQuery and PPLUS
• Proven experience in data analysis
• Outstanding attention to detail
• Strong time management and organizational skills demonstrating the ability to handle multiple competing priorities
• Highly developed verbal and written communication skills with the ability to respond in a clear, concise and professional manner
• Bilingual an asset