Assistant General Manager - The Dusty Boot

We’re seeking an Assistant General Manager to join us at The Dusty Boot! Welcome to The Dusty Boot Saloon & Dance Hall — the home of fancy cocktails, cold beer, western grub, and live music in downtown Banff. A dressed-up saloon in a dressed-down cocktail lounge, featuring weathered wood, warm leather, the glow of neon, and the sweet sound of boots on the dance floor. Enjoy bar games, cowboy karaoke, billiards, and a chef-driven menu. Saddle up and settle in — must be whisky-drinking age (18+). Want to know more? Check us out here: .

Assistant General Manager

The Assistant General Manager contributes to the success of Banff Hospitality Collective by participating in the management of the daily operations of the restaurant, including management of all employees in conjunction with the General Manager. In addition, they assist with inventory and ordering of liquor and supplies, optimize profits and ensure that guests have had an experience which lives up to the company values. They work closely with the culinary team and participate in decisions with the BHC executive team.

We Love Perks! This Position Includes:

• Flexible hours with great earning potential
• 50% off food, bottles of wine & sake for yourself + a guest at all BHC venues
• Subsidized duty meal program
• Extended health benefits with premiums completely paid for by BHC after 3 months
• Fun staff events - outdoor activities, holiday parties, team socials + more
• Opportunities for growth & advancement across all BHC venues

What You’ll Do:

• Oversee and manage all areas of the venue and use your discretion to make decisions quickly
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
• Ensure compliance with operational standards, company policies, federal/provincial /local laws, and ordinances
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Deeply understand, and have a strong commitment to, venue brand, constantly delivering and getting others to deliver the brand promise
• While you’re very focused on ensuring outstanding guest service, responding to complaints, taking appropriate action, and generating return guests – you also recognize the importance of employee experience and building a strong team culture
• You’ll lead by example, having a floor presence for the duration of your shift
• Prepare for and attend weekly, monthly, quarterly, and six month planning meetings

What You Have:

• You don't shy away from working with various types of technology and systems, including the ability to troubleshoot, update, and train others on the use of
• You need to not only be an amazing team player but also have a knack for bringing others together to work towards a common goal
• Connecting with people and building trusting relationships comes easy to you
• Understanding of the importance of communication and workplace culture
• Collaborative working style and team focus
• Excellent communication skills
• Willing to take a step back to look at things from other perspectives and be open to a different way
• Ability to work with people sensitively, tactfully, diplomatically, and professionally at all times
• Flexible schedule required
• ProServe certification required
• 2+ years of experience in the food and beverage industry is required

Banff Hospitality Collective is:

BHC is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences and competencies, and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email.
Applicants must be legally eligible to work in Canada.