Sell by Chat Specialist

On-Target Earnings : $350,000+

Location : Kelowna, BC (In-studio)

Benefits : Health Coverage · Dental Coverage · Unlimited Paid Time Off · Real Impact · Team Culture That Actually Feels Like One

About Us

At Martell Media , we’re on a mission to  inspire people to become the best versions of themselves — and share their transformations with the world.

Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership , growth , and simplicity, and we’re looking for people who live those values too.

At the heart of everything we do:

1️⃣  Be the example …growth mindset.

2️⃣ Build the people …we build people, the people build the business.

3️⃣ Simple scales …we scale with simplicity, not complexity.

Why you shouldn't work here – Radical Transparency from our CEO

What Applying Looks Like

We keep it transparent and efficient. Here’s what to expect:

1. 1-min intro video (Loom, Vidyard, or Google Drive – share your link below)


2. Application review


3. 15-minute intro call


4. Strengths assessment – how you learn and do


5. In-person interview – values and culture fit


6. Paid test project – work with us, like you're already on the team


7. Final call with our CEO


8. Offer – if we’re both excited, we move forward fast

About the Role

As a Sell by Chat Agent, you’ll play a pivotal role in growing our business and changing lives. You’ll be responsible for converting leads into high-ticket clients across our mindset and business programs, all through conversational sales (chat-first).

You'll report to our Head of Revenue and work side-by-side with an ambitious, heart-centered team of marketers, coaches, and creatives. Whether you’re new to high-ticket sales or looking for a team that finally matches your pace, this role delivers.

What You'll Do

Conversational Sales

• Own the full chat-based sales process from first message to closed deal


• Engage warm leads via chat, voice notes, and DMs (no cold outreach)


• Ask powerful questions that uncover pain points and connect prospects to the right solution


• Handle objections confidently and close high-ticket program enrollments


• Maintain daily KPIs for conversations, follow-ups, and conversions

Sales Strategy & Growth

• Collaborate with our marketing team to align messaging and targeting


• Stay updated on program offers, pricing structures, and client transformations


• Contribute ideas to improve funnels, engagement scripts, and conversion workflows


• Track CRM updates and pipeline progress with precision


• Participate in ongoing sales training and team performance reviews

Client Experience

• Communicate clearly and confidently, following our brand guidelines.


• Provide a seamless and elevated brand experience throughout the buying journey


• Collect and relay client insights to product and coaching teams

What You Bring

Required

• 2+ years of experience in sales (DM sales, phone sales, sell-by-chat, or high-ticket preferred)


• World-class written communication skills: persuasive, conversational, and clear


• Passion for business, fitness, mindset, and personal growth


• Ability to thrive in fast-paced, high-volume environments


• Tech-savvy: you know your way around CRM tools, sales dashboards, and digital platforms


• Full-time availability in-person at our Kelowna studio

Preferred

• Familiarity with ClickFunnels, GoHighLevel, or HubSpot


• Exposure to coaching or performance-driven startups


• Background in entrepreneurship, fitness, or digital sales

You're a Great Fit If You…

• Are obsessed with winning for the team and the client


• Love fast feedback loops and love being measured by results


• Are extremely competitive, but humble


• Bring high energy, even in short messages


• Want to grow your sales career with a fast-growing brand


• Are hungry for more than a job, you want a mission

Why Kelowna? Why Now?

People move here for the views. They stay for the vibe . Kelowna offers:

• A thriving entrepreneurial ecosystem


• World-class outdoor activities at your doorstep


• Great schools, arts, and a vibrant, welcoming community


• Lakeside patios, mountain trails, craft coffee, and yes, amazing wine