Retail Food Service Manager - Brock University

Aramark Canada is seeking an experienced Retail Food Services Manager to join the team at our Brock University campus food service operations.  The Retail Food Services Manager will oversee the profitable management of our Starbucks, Tim Horton’s, Pizza Pizza, Pita Pit and Market operations while providing a vision to grow our business and provide exceptional client service. This position may include a weekend shift.

Culinary experiences and well-maintained environments are fundamental to student success. From brain-powering ingredients to comforting flavor combinations, nutritious food doesn’t have to be boring. Aramark chefs and dietitians are constantly reviewing the latest insights and food trends to find the next culinary innovation and help students discover their love of food.

We partner with you to enhance the student experience, support parents, and collaborate with administration, all while delivering on the expectations of parents and the community.

Job Responsibilities

•    Provide overall supervision, motivation, guidance, planning, and direction to a team of floor supervisors in the execution of daily food service to clients 
•    Assist in the recruitment, orientation, and retention of staff; motivate and encourage staff 
•    Work with a team of floor supervisors and other personnel for day-to-day management of 40+ employees
•    Assist operations with catering services and/or participate in catering events as needed
•    Responsible for ordering, approving, and submitting payroll information
•    Responsible for overseeing cash handling procedures - balance cash floats, petty cash receipts, deposits
•    Perform component opening and closing procedures
•    Assist with performing weekly inventory
•    Assist with developing and maintaining staff job routines and schedules 
•    Ensure daily temperature logs are kept on fridges and freezers
•    Assist staff with any tasks to shape and direct the operation as required and observed
•    Ensure staff adherence to Aramark policies and procedures  

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

•    Previous management at a Tim Horton’s or other franchise operation is preferred
•    Post-secondary education in Hospitality, Food & Beverage or Business Management is preferred
•    2-4 years of managerial experience in a fast- paced food service environment
•    Enthusiasm, creativity, strong leadership, and interpersonal skills; excellent communication
•    Confident, organized, and able to multitask in a fast-paced production environment
•    Ability to work effectively under pressure, meet with shifting priorities and meet deadlines
•    Inventory control and cash handling experience required
•    Experience with scheduling, recall procedures, and recruiting in a food service environment 
•    Experience in a unionized environment is preferred
•    Knowledge of Microsoft, Excel, PowerPoint, and Word
•    Knowledgeable of employment standards and health and safety legislations

What We Offer You:

•     Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
•     Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
•     Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.
•     Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
•     Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
•     Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
•     Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.
•     Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.
**Monetary benefits will differ for salaried -part time and temporary positions.