Enterprise Sales for Canada - Merchant Services - Executive Director

Job Description

As Executive Director, Enterprise Sales for Canada within Merchant Services, you will lead a team responsible for driving accelerated growth across the largest Merchant Services portfolio in Canada. You will define and execute the Enterprise Sales strategy, partner closely with GCB, CB, Merchant Services Relationship Management, and external referring partner organizations, and drive demand generation through disciplined sales execution, cross-functional collaboration, and strong client engagement.

Job Responsibilities

Sales Strategy & Team Leadership

• You will lead Business Development professionals to establish end-to-end sales and prospect account planning strategies for new business sales.
• You will define and drive the overall Enterprise Sales strategy for Canada, identifying and executing new revenue generation opportunities.
• You will lead, motivate, coach, and develop a geographically diverse sales team with urgency, accountability, and commitment to exceptional service.

Partnerships & Revenue Growth

• You will collaborate across GCB, CB, Merchant Services Relationship Management, and third-party referral partners to maximize lead flows and deliver Merchant Services opportunities.
• You will engage as an active member of the Canadian Sales leadership team, working across Partnerships, Marketing, Technology, Operations, Product Development, Compliance, Risk, Strategy, and Finance.
• You will apply a consultative selling approach as a player-coach, cultivating references and developing appropriate product solution recommendations.

Client Voice, Controls & Performance

• You will act as the Voice of the Client for Merchant Services, using product knowledge and client needs to influence the product and customer delivery roadmap and end-to-end experience.
• You will maintain a strong controls sales environment, including pipeline management, performance management, pricing, financial management, applicable procedures, and audit events.

Required Qualifications, Capabilities and Skills.

• 10+ years of relevant experience in financial services.
• Strong knowledge and understanding of the Merchant Services business model, products, and services.
• Strong executive presence and experience speaking in public forums.
• Proven success leading and directly managing a geographically diverse sales team.
• High level of success in cross-selling products, meeting or exceeding product penetration goals, and maintaining excellent client relationships.
• Proven progressive leadership, management, execution, coaching, and influencing skills, particularly at C-Level, with experience building X-LOB partnerships to achieve firmwide objectives.
• Proven experience using data and information to drive business results, compelling recommendations, and effective decision-making.
• Ability to travel up to 25% and work in-office 5 days per week, excluding business travel.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.