Event Operations Team Member

Event Operations Team Member

Reports To : Manager, Ancillary Operations

Mission: To create an environment that inspires a passion for student success.

Desired Results of the Position:

• An organized and timely labour service which responds to the changing wants and needs of our guests and clients.


• A welcoming, safe, clean, and inclusive experience for students, guests, and clients of the Algonquin Commons Theatre (ACT) and all its related venues.


• A harmonious Theatre and Venues Operations department, where the team members feel energized, motivated, and supported to contribute to the student, guest, and client experience.

Nature and Scope

Reporting to the Manager, Ancillary Operations (MAO); this position is responsible for the delivery of professional and reliable event and labour services in a variety of Students’ Association event spaces. The Events Operations Staff will perform labour related work based on client, venue, and event needs which include but are not limited to, the successful setup and reset of events (furniture and equipment moves), basic tech services, janitorial services, and general labour duties (including repairs and maintenance of some resources). The Theatre Events Operations Team will be expected to build relationships with members from diverse groups of people to provide the highest level of event production and client and guest satisfaction.

Job Duties

• Execute tasks, follow schedules and meet deadlines as set by the Manager, Ancillary Operations, and the Ancillary Operations Coordinator.


• Perform labour related work in preparation of event spaces - includes posting signage, removing furniture, janitorial services, basic tech support, décor layout,


• Support efficient event execution -includes garbage removal, sweep and mop of spills, replenishing depleted amenities.


• Reset of all spaces following events and


• Execute all event set up with accuracy


• Perform labour related work for the general upkeep of all SA spaces (including indoor and outdoor areas).


• Complete repairs and maintenance work of all Ancillary resources as directed by the MAO and AOC.

• Day-to-day operations - includes maintaining all ACT standard layouts for SA spaces, cleaning event spaces (notify Algonquin janitorial services when they are required), ensuring all A/V equipment, walls, furniture, and fixtures in SA spaces are maintained and serviced based on a preventative maintenance schedule set out by the MAO and


• Handle simple A/V set up and operation (i.e. Basic A. Systems, Projector and Screen, Pipe and Drape), and work with ACT technical staff on more complicated set-ups.


• Understanding of all health and safety policies and procedures in


• Assist guests with general questions and


• Maintain a safe and efficient workplace for all


• Always be visible, professional, helpful and


• Assist other SA staff and departments where


• Other duties as

Core Competencies

• Time Management


• Detail Oriented


• Quality Focused


• Problem Solving


• Customer and Client Focus


• Communication


• Teamwork


• Accountability


• Dependability


• Takes direction well


• Independent worker

Desired Skills and Qualifications

• Work efficiently and accurately within a set time


• Ability to handle a fast-paced environment with many


• Knowledge of venue safety standards and


• Willing to work long hours and non-traditional


• Willing to be mobile for long periods of


• Ability to monitor and execute several projects at


• Ability to learn simple A/V set up and basic technical operation


• Ability to work independently as well as a member of a


• Willingness to learn proper cleaning


• Demonstrates ability to take


• Commitment to achieving high standards with limited


• Bilingualism (English/French) will be considered an

Requirements:

• Must be able to lift 50lbs and work in a physical labour


• Must have steel toe

Compensation:

• This position is part-time casual, between 6-24 hours a week as needed


• Shifts for this position may include weekdays, weeknights, weekends


• This position is paid $17.60 per hour


• This job will remain posted and open until all positions are filled