Senior Director Financial Services Operations

Shape financial services operations strategy at RBC’s Toronto office, leading risk mitigation, regulatory compliance, and transformation across Wealth Management.This Senior Director role oversees a large, diverse group supporting multiple business lines. You will provide coaching and direction to experienced managers while strengthening operational readiness, controls, and client delivery. Success requires extensive financial services operations experience, regulatory knowledge, and influence across complex stakeholder relationships.Key Responsibilities:
Direct compliance, risk mitigation, and strategic oversightLead transformation across systems, processes, controls, and businessesManage regulatory examinations, escalations, and business continuityRecommend mitigation strategies for legal and industry requirementsDevelop staff through coaching, succession planning, and performance managementRequirements:
10+ years of financial services operations experienceExperience with regulatory compliance and international reporting requirementsProven leadership across very large, diverse teamsComplex multi-business-line and product-set experienceGraduate degree or accounting designation considered an assetApply operational leadership, compliance expertise, and transformation experience to complex Wealth Management mandates at RBC.
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