Veterinary Receptionist

Full-Time Weekend & Evenings Veterinary Receptionist

Open to Part-Time Applicants

City Centre Animal Hospital

Are you passionate about helping people and animals while thriving in a fast-paced environment? City Centre Animal Hospital is looking for a compassionate, organized, and motivated Weekend and Evening Veterinary Receptionist to join our growing team!

We are currently hiring for a full-time position, but are also open to considering strong part-time applicants with evening and weekend availability.

As one of the first faces clients see when they walk through our doors, our reception team plays a vital role in creating a welcoming, supportive, and efficient experience for both pets and their families.

Position Details

• Full-Time Preferred
• Open to Part-Time Applicants
• Evening and weekend availability required
• Flexible scheduling based on hospital needs
• Fast-paced urgent care/general practice environment

Responsibilities Include (but Are Not Limited To)

• Providing exceptional client service and support
• Greeting clients and assisting with questions and concerns
• Scheduling appointments and managing incoming phone calls
• Processing payments and handling patient check-ins/check-outs
• Managing emails and client communications
• Maintaining accurate client and patient records within veterinary software systems
• Monitoring cleanliness and organization of the reception/waiting areas
• Assisting with hospital flow and supporting the medical team as needed
• Escalating urgent or complex concerns appropriately

What We’re Looking For

• Excellent communication and multitasking skills
• Ability to remain calm and professional in a busy environment
• Compassion for both animals and their owners
• Strong teamwork and problem-solving abilities
• Previous reception, customer service, or veterinary experience is considered an asset
• Comfortable working evenings, weekends, and occasional holidays

What We Offer

• Supportive and collaborative team environment
• Opportunity for growth within the veterinary field
• Employee discounts on services and products
• Eligibility for health benefits, RRSP matching, and wellness programs for qualifying full-time employees
• A workplace focused on teamwork, patient care, and continuous learning

If you’re looking for a rewarding role where you can make a difference every day, we’d love to hear from you!

Please submit your resume and availability for consideration. We thank all applicants for their interest; however, only those selected for an interview will be contacted.