Content Moderator - Trust & Safety Specialist
e-Solutions Inc
Job Description
Job Description
Job Title: Content Moderator - Trust & Safety Specialist
Job Location: St. Catharines, ON, Canada (Onsite)
Job Mode: Full-time
Role Overview
Frontline role protecting users on advanced digital platforms from fraud, abuse, and harmful content. Every decision directly impacts trust and safety online.
Key Responsibilities
- Content Moderation – Review and enforce platform policies, handle escalations, and assess user appeals.
- Risk & Abuse Prevention – Detect scams, spam, suspicious activity, and emerging abuse patterns.
- Fraud Investigation – Monitor for fake accounts, payment fraud, and chargebacks; escalate high‐risk cases.
Requirements
- Experience : 6+ months in Trust & Safety, Content Moderation, Data Privacy, Cybersecurity, or Legal.
- Education : High School Diploma or equivalent.
- Preferred Skills : Familiarity with AI products, investigative tools, and adaptability to evolving policies.
What You’ll Get
- Competitive pay + signing bonus
- Health, wellness, retirement benefits
- Paid training & ongoing development
- Modern, tech‐enabled workstations
Vacancy posted 1 day ago
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