Technical Order Processing Specialist

Cleaver-Brooks Canada Packaged Boiler Systems, a leading manufacturer of boilers and energy recovery systems, has an opening for a Processing Order Analyst at their Stratford Ontario facility at 161 Lorne Ave., W, Stratford ON. Hours of work are 8:00 AM - 5:00 PM Monday to Friday.

The Processing Order Analyst will be responsible for the processing of routine manufacturing orders - processing routing orders under the direction of senior order processor analyst.

Salary Range: $65,000-$70,000 CAD per year

Job Location: Stratford, ON

Non-Union role 

Essential Duties :

• Communicates discrepancies on sales orders.


• Assists senior order processor analyst with the preparation of internal documents to forward orders to affected departments.


• Processes fabrication drawings, orders and advanced order components.


• Read wire drawings, blueprints and detailed drawings which include technical layout, multiple views, and assembly drawings.


• Interface with internal staff as well as customers and vendors regarding technical issues pertaining to parts, design, usage, and specifications.

Required Skills and Abilities:  

• Able to read blueprints and engineered drawings.


• Electrical aptitude.


• Understanding of piping and instrumentation diagram/drawing.


• Experience and good working knowledge of AutoCAD and Inventor is an asset.


• Experience in American Society of Mechanical Engineers (ASME) standard and IFS (ERP system) is an asset.


• Relevant boiler product knowledge is an asset.


• Processing knowledge is an asset.


• Able to handle responsibilities with effective interpersonal skills and to effectively interface with others inside and outside the company.

Other Duties: Other duties as assigned.

Education Required:

High School Diploma, Post-Secondary Education in the fields of Supply Chain and Operations as well as Practical Elements of Mechanical Engineering plus 1 year training or equivalent work experience, is considered an asset.

Experience Required: 2-5 years processing experience in an industrial manufacturing setting.

Benefits of Being a Cleaver-Brooks Employee:

• Competitive salary


• Comprehensive benefits, including supplementary medical, dental, life insurance, short term disability.


• RRSP


• Employee assistance program (EAP)


• Employee discount program


• Tuition assistance


• Paid time off and 11 paid holidays

Who is Cleaver-Brooks:

Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.

This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.

This hiring process does not use artificial intelligence (AI) to screen, assess, or select applicants. We also do not require “Canadian experience” as a condition of employment. All applications are reviewed by our internal hiring team. All candidates who interview for this role will receive notification of the hiring decision within 45 days of their interview

In accordance with the Accessibility of Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Cleaver-Brooks will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.