Administrator, Community Impact & Investment

UNITED WAY BC IS PROUD TO BE RECOGNIZED AS ONE OF CANADA'S TOP 100 EMPLOYERS FOR 2026!

ABOUT US – WHY WE’RE HERE

Across British Columbia, communities are facing urgent and complex social challenges. United Way BC is committed to delivering lasting, community-driven impact in partnership with diverse populations across the province including Indigenous communities whose territories we live and work on. From Vancouver Island to the Lower Mainland, and across the Thompson Nicola Cariboo, Southern Interior, Trail and District, and East Kootenay regions, we walk alongside communities to create meaningful and equitable change.

Our mission is to strengthen vital connections that support people in need in our communities.

Our vision is to create a healthy, caring and inclusive community.

How do we deliver on our mission and vision – by delivering resources and support for those who need it most, and by living our values of being collaborative, compassionate, strategic, responsive, accountable, and inspiring.

For a more in-depth to look into our work and programs, please visit:

ABOUT YOU

We are looking for a personable and responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to the directors and managers, assisting in daily office needs, and managing our company’s general administrative activities. You will be responsible for answering and directing phone calls, organizing, and scheduling appointments and meetings, maintaining contact lists, producing, and distributing correspondence memos, letters, faxes, and forms, assisting in the preparation of regularly scheduled reports, developing and maintaining a filing system.

This position is based on site in Nanaimo, BC. This is a regular part-time role, requiring 21 hours per week (3 days).

As part of the recruitment process, applicants’ skills in Microsoft Outlook may be assessed.

CORE RESPONSIBILITIES

• Responsible for the support function for the department/division including the arrangement of meeting and appointments, preparation of minutes and agendas composition of routing correspondence, photocopying, scanning and preparation of written materials and the collection and processing of data.
• Acts with some independence as liaison with internal and external contacts as in relates to the provision of information, obtaining information, setting meetings and other related departmental activities.
• Takes a proactive approach to annual reoccurring tasks by initiating the tasks, advising the supervisor responsible, creating, and maintaining a tracking system of workflow etc.
• Assists with the planning and coordination of events. This may include recruitment and training of volunteers.
• Provides administrative/technical support for activities that relate to departmental activities.
• Responds to inquiries from internal and external sources by providing information based on a knowledge and understanding of standard departmental guidelines, procedures and policies.
• Performs timely and accurate data entry for departmental activities, ensuring that CRM system can be relied on as the primary source of information.
• Creates and maintains standard documents, spreadsheets, presentations and databases using a variety of software programs and online data retrieval.
• Coordinates and participates in the production of various materials and may coordinate volunteers.

QUALIFICATIONS & REQUIREMENTS

Core Competences

• Strong team player
• Excellent organizations and time management skills
• Strong attention to detail
• Collaborative
• Strong knowledge of MS office
• Good oral and written communication
• Ability to build and maintain strong relationships

Experience/Education

• Minimum 3 years' experience in an administration role
• 1 year diploma in business administration or office administration

WORKING CONDITIONS

• Monday to Friday 8.30 am to 4.30 pm, 3 days per week
• Adaptable to schedule changes and outside of business hours to attend meetings and events
• Has access to reliable transportation to organize and attend events, bring collateral etc.
• Ability to lift 20 lbs.
• Will provide reception coverage.

CHARACTERISTICS

• For success at UWBC and in this role, certain demonstrable characteristics will be required
• A commitment to building healthy, caring and inclusive communities, internally and externally
• Embodying the organization’s core values to be collaborative, compassionate, strategic, responsive, accountable and inspiring
• Ability to navigate ambiguity and comfortably operate in it
• Drive to succeed as an individual and as a team member

At UWBC, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, programs, donors, and the communities we live and work in. At UWBC, we encourage all applicants regardless of age, sex, gender identity, colour, religion, sexual orientation, or any other basis to apply.

Don’t meet every single requirement? Studies have shown that women, people of colour and indigenous people are less likely to apply to roles unless they meet every qualification. At UWBC, we are dedicated to Justice, Equity, Diversity, and Inclusion, so if you are excited about this role, but your experience and qualifications are not perfectly aligned, we still encourage you to apply. You may be just the right candidate for this, or other roles.

This is a bargaining unit role with CUPE Local 1760. This position is at pay grade 29, which is $32.36 hourly.

Candidates must live within 80 KMs (commuting distance) from our office as office attendance is required.

Interested candidates are invited to apply by submitting a cover letter and resume to job competition C-2026-08.

We kindly ask for no phone calls, please. Due to the high number of applications UWBC receive, only candidates selected for an interview will be contacted. We thank all applicants for their interest in UWBC.