Coordinator

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate, the Coordinator is responsible for the day-to-day operations of unit/service/program. Providing leadership to the multi-disciplinary team, this position coordinates and facilitates daily clinical activities, ensuring effective use of resources reflective of the MHSU vision and mission. Acts as the communication liaison between members of the multi-disciplinary team, as well as other health care professionals and administrative personnel outside the unit/service. Supervises and evaluates staff, provides leadership and functions as a role model and coach to assist staff with professional development and achievement of unit/service/program goals. Takes a long-range view of operations and patient/client/resident service delivery and follows through on issues that impact on the overall quality of patient/client/resident care provided. Develops policies and procedures/ standards for operationalizing patient/client/resident care at unit/service level. Contributes to the monitoring and development of the operating plan. Provides leadership within the unit/service for quality and risk management activities. Engages in program and community development when appropriate and as directed.

QUALIFICATIONS

Education, Training And Experience

Master's degree in a related health discipline from an approved post-secondary institution, plus five to seven years' recent related experience, including 2 years relevant clinical experience (working knowledge of mental health and alcohol and drug addiction issues, including assessments, planning and support provision for the focus population such as supported housing, homeless outreach crisis counselling or similar work environments), and 2 years supervisory experience is required. An equivalent combination of education, training and experience will be considered. Current practicing Registration with the Professional Practice Body of the discipline. Valid BC Drivers license.

Skills And Abilities

• Proven and demonstrated interpersonal and leadership skills;
• Ability to supervise and effectively manage human resources;
• Ability to organize, coordinate and prioritize own work and that of others;
• Ability to effectively manage services within available resources including the ability to develop, audit and manage budgets;
• Ability to use a collaborative approach to problem solving supported by an overall systems approach;
• Ability to effectively employ human relation skills including conflict resolution;
• Ability to contribute to the professional and the organizational vision as it pertains to clinical practice, service delivery and organizational development;
• Demonstrated ability to effectively communicate (verbal/written);
• Demonstrated capacity to apply current and extensive housing knowledge and expertise for clients with multiple barriers to stable housing.
• Demonstrated capacity to liaise in a constructive and collaborative fashion with a variety of social service providers with staff at various organizational levels;
• Demonstrated critical thinking and problem solving skills;
• Demonstrated commitment to collaborative practice and life long learning;
• Demonstrated ability to facilitate change;
• Ability to operate related equipment;
• Physical ability to perform the duties of the position.