District Manager, Calgary

District Manager - Calgary

Department: Operations

Location: Calgary, AB

Type of employment: Permanent, Full Time (40 hours)

The Role

We are currently hiring for a District Manager in Calgary, AB to join our Western Canada Operations Team.

Reporting to the Operations Director, the successful candidate will be responsible for overseeing the efficient and profitable operation of approximately 10-13 stores. This role is critical in maintaining network stability and is an integral part of our business unit.

You will act as a liaison between our stores and Support Office, working in partnership with District Managers, Corporate Store Managers, and our Business Partners to oversee the effective execution of company directed programs, promotions, and marketing initiatives. The importance of this role is highlighted by our extensive training program, which prepares our District Managers for what they face in the field.

What You’ll Do

• Support a group of store operators (10-13) on all aspects of store operations, including controls, promotional activity, paper flow, community involvements, store inspections and overall performance.
• Prioritize customer service, engagement and expediently resolve escalated customer concerns.
• Conduct district meetings, deliver training initiatives and inform store operators of directives.
• Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures.
• Monitor sales, competitive pricing, sales incentives and promotional programs.
• Execute all security, mystery shop, as well as health and safety programs.
• Comply with all company standards and adhere to government legislation, such as ESA and WCB at each location.
• Actively participate in recruitment, selection and development of store operators and corporate managers.
• Minimize loss prevention by enforcing inventory control, inventory levels, turns and theft investigation.
• Ensure operational compliance with franchised Subway Restaurant locations.
• Responsible for P&L, CTO responsibilities, top line sales achievement and contract execution.
• Communicate all required information and reports through proper channels.
• Contact and control outside services, as required.
• Follow merchandising programs, store sets, and participate in store renovations.
• Any special projects, as directed.

What You’ll Need

Education

• Bachelor’s Degree in business, marketing or related field preferred or equivalent combination of post‑secondary education and experience.

Experience

• Requires a minimum of 3-5 years of management experience with prior success in a retail and/or food services environment.

Knowledge & Skills

• Must have demonstrated leadership abilities, superior communication skills and resourcefulness.
• Customer Service oriented, emotionally intelligent with excellent people skills.
• Must be proficient in Microsoft Word, Excel and PowerPoint.
• A current valid driver’s license with a clean abstract is required to operate company vehicle.

Benefits Package

• Group Insurance Program: Flexible coverage with optional health and dental care, long‑term disability, life insurance and health spending account.
• Pension Plan: Plan for your future and retire with peace of mind.
• Share Purchase Plan: Employee stock purchase plan.
• Paid Time Off: Vacation days, sick days, and personal days.

Additional Perks

• Employee Discounts: Exclusive discounts on our products and services.
• Training and Development: Ongoing training and development opportunities, including workshops, seminars and online courses.
• Recognition and Rewards: Recognition programs, rewards and incentives.
• Mentorship Program: Guidance and support from seasoned professionals.
• Scholarship Program: Available to employees and their children.

Equal Opportunity Employer

At Couche‑Tard/Circle K, we are committed to fostering an inclusive and diverse workplace where everyone is treated with respect and dignity. We welcome individuals from all backgrounds and walks of life to join our team and contribute their unique perspectives and talents.

We thank all candidates for their interest in this position. Please note that only selected candidates will be contacted for further steps in the hiring process.

Couche‑Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.