Casual Receptionist- Willowbend Retirement

QUALIFICATIONS:
Education:

• Grade 12 minimum

Background:

• Minimum of three years’ related experience, preferably in the health care industry
• Secretarial skills and experience with office procedures required;
• Knowledge of business equipment and computer applications, such as MS Office, data entry, etc.
• Bilingualism in French and English an asset

Personal Requirements:

• Work as part of a team
• Capable of adapting to different situations and change
• Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc.
  

FUNCTIONS:

• Provide full secretarial support for the General Manager and other department managers;
• Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required;
• Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.;
• Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.;
• Observe coming and goings of residents from facility;
• Handle payments from residents or family members;
• Sort incoming mail for distribution to residents and all departments;
• Present a positive image of the residence to the public