Vice President Of Us Operations

Type:
Full-time / Permanent
Location:
Toronto, ON
Location Type:
On-site
Department:
Operations
Salary:
Salary range for this role does not meet the requirements for disclosure as per the ESA
Reports To:
Chief Operating Officer
Company Overview50,000 athletes. 30+ locations. One standard, every game night.
Brodie Operations runs every league night for Brodie Rec. League, supporting a rapidly growing sports brand operating across 30+ North American cities and serving more than 50,000 athletes.
Brodie League is more than a basketball league, it's a community. As one of North America's fastest-growing sports brands, Brodie League is redefining adult recreational basketball by delivering an elevated, professional-quality experience rooted in culture, competition, and community. Our mission is to make every league night the best night of the week for our athletes.
Role OverviewEvery week, Brodie runs league nights in 30+ cities across Canada and the US, delivered by District Managers, League Managers and hundreds of game-night crew: referees, scorekeepers and highlight specialists. Nearly every market we open between now and 2028 will be in the US, taking us from 30+ venues to 200+ across 50+ metro areas. The experience has to hold at that size, and it has to be run from Toronto.
Our COO runs the flagship operating engine in Canada, the model every Brodie market is built on. This role exists because the US build now needs its own leader: by 2028, the US will be the majority of Brodie's venues, athletes and operating cost. You'll own US operations end to end and set their direction, modeled on our Canadian flagship standards. You and the COO work as partners on the calls that cut across the company: shared standards, budget and the leadership-team calendar.
You’ll run every US market, venue, game night and launch. You own everything from the moment a league is sold to the final buzzer, and you’ll direct the build of the operating system (playbook, training, certification, tooling and scorecards) that lets any League Manager in any US city run a Brodie night to one standard, without calling head office.
Why it matters: athlete experience at scale. A player who signs up has seen a brand built to a premium standard. Your job is to make sure the gym delivers that same experience at 9:40 p.M. on a Tuesday, in a city we opened three weeks ago, run by a referee we hired on Friday, and that it still feels like the best night of that player's week.
You’re not starting from scratch, and you’re not doing this alone. Brodie already has a District Manager bench, League Managers in every market, a documented city-launch checklist and an operations team running 30+ venues. You bring the scale experience Brodie hasn’t needed in-house until now: hundreds of venues, many states and a large frontline led through district leaders. The team brings years of knowing exactly what a great Brodie night feels like. Your job is to bring the two together. You’ll sit on the leadership team in your own right and shape company calls alongside the COO, not just report US numbers into them.
Make every US game night feel like the best night of an athlete's week, at 200+ venues. Ready to make it happen? Read on!
Core ResponsibilitiesUS OPERATIONS AND GAME-NIGHT RELIABILITY (PRIMARY FOCUS)
Own game nights in every US market: venues, schedules, referees and scorekeepers, equipment, check-in, streaming and logistics.
Hold the reliability standard: zero forfeits, zero referee or scorekeeper no-shows, confirmed backups in every market and a named owner for every escalation.
Start each day with last night's reports: read every market's report first thing, and make sure anything flagged red has an owner and a same-day fix.
Clear what the field can't: venue disputes, staffing gaps, player complaints that reach head office and the calls a District Manager needs made.
Keep one schedule per venue and centralize the repeatable work: league nights, events, drop-ins and court rentals never collide, and jerseys, shipping, equipment and admin run from head office so local teams can spend their time on game night, venues and community.
People Leadership, Accountability And Skills Development
Lead the US field organization: District Managers
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