Project Management Office (Pmo) Manager

Build a career, not just a job. At Intelliflex, you'll work with people who take pride in doing things right, support each other, and help you grow every step of the way.
About the RoleThe Project Management Office (PMO) Manager leads the PMO team responsible for delivering Intelliflex and CES Corporation projects. Reporting to the Director of PMO, this role manages Senior Project Managers, Project Managers, and Project Coordinators while establishing the governance, priorities, standards, and resources required for consistent project execution. This position is accountable for portfolio performance across scope, schedule, cost, cash flow, quality, risk, commercial outcomes, and customer commitments. The PMO Manager provides leadership and oversight while ensuring Project Managers maintain ownership and accountability for their assigned projects. This is a hands‑on leadership role that may also directly manage strategic, high‑risk, or complex projects and support significant customer, commercial, and project escalations.
Key ResponsibilitiesLead, coach, and develop Senior Project Managers, Project Managers, and Project Coordinators.
Assign projects based on complexity, risk, customer requirements, workload, and team capability.
Establish clear accountabilities, decision authorities, project standards, and escalation processes.
Conduct regular portfolio, project, workload, and development reviews.
Support recruitment, onboarding, training, succession planning, and team development.
Promote accountability, collaboration, transparency, and disciplined project execution.
Maintain oversight of the project portfolio, including schedule, cost, customer commitments, financial performance, risks, and resource requirements.
Lead portfolio reviews and provide accurate, decision‑focused reporting to leadership.
Establish and maintain project governance, stage gates, review processes, RACI structures, and closeout requirements.
Review project plans, schedules, forecasts, risks, changes, and recovery strategies.
Intervene when project performance, customer confidence, quality, margin, schedule, or contractual requirements are at risk.
Lead or support recovery plans for distressed projects and directly manage strategic or complex projects when required.
Customer & Commercial Management
Ensure effective customer communication, reporting, action tracking, and escalation processes.
Support Project Managers with customer escalations, scope disputes, schedule recovery, and commercial negotiations.
Ensure project changes are identified, documented, priced, approved, and incorporated into project plans and forecasts.
Coordinate with Finance on budgets, revenue forecasts, progress billings, cash flow, cost‑to‑complete, and margin.
Protect company contractual and commercial interests while maintaining professional, solutions‑focused customer relationships.
Resource & Cross‑Functional Coordination
Coordinate PMO capacity and project resource requirements across the portfolio.
Partner with Engineering, Procurement, Manufacturing, Controls, Quality, Logistics, Finance, Field Operations, and Commissioning to align priorities and deliverables.
Facilitate effective project handoffs from Sales through engineering, production, delivery, commissioning, and closeout.
Resolve cross‑project priorities and escalation constraints when required.
Ensure customer and contractual requirements are communicated to accountable functional teams.
PMO Systems, Risk & Continuous Improvement
Maintain and continuously improve PMO processes, project controls, templates, dashboards, reporting, and governance standards.
Ensure consistent use of schedules, risk registers, issue and action logs, change controls, RACI matrices, and project closeout documentation.
Partner with PMO Systems and NetSuite resources to improve project data quality, workflow adoption, and portfolio visibility.
Ensure safety, quality, contractual, and project risks are identified, managed, and appropriately escalated.
Oversee readiness for major project milestones including design release, procurement, production, FAT, shipment, commissioning, turnover, warranty handoff, and project closeout.
Capture lessons learned and apply improvements across future projects.
Required Skills & QualificationsBachelor’s degree in engineering, Construction Management, Project Management, Business, or a related discipline;
equivalent education and relevant experience may be considered.
Minimum 12 years of progressive project management experience, including experience leading Project Managers and multidisciplinary teams.
Demonstrated experience managing a portfolio of complex, customer‑facing projects with significant scope, schedule, financial, contractual, and commercial accountability.
Strong knowledge of engineering, procurement, manufacturing, construction, field execution, commissioning, and project closeout.
Experience with project governance, resource planning, portfolio reporting, forecasting, change management, risk management, and contract administration.
Proven ability to lead project recovery, resolve cross‑functional issues, coach project leaders, and manage customer escalations.
Strong leadership, communication, negotiation, facilitation, organizational, and executive presentation skills.
Ability to travel throughout Canada and the United States as required.
Preferred QualificationsPMP designation or equivalent project management certification.
Experience leading a PMO or project delivery team within industrial manufacturing, modular construction, power systems, energy infrastructure, mission‑critical facilities, or data center environments.
Experience with Primavera P6 and/or Microsoft Project, NetSuite or similar ERP systems, and Microsoft 365.
Experience in EPC/EPCM, design‑build, factory‑built modular, or engineer‑to‑order environments.
Experience with modular data centers, industrial power and cooling systems, electrical distribution, controls, and integrated commissioning.
Experience managing cross‑border Canadian and U.S. projects.
Knowledge of contract terms, progress billing, cash flow, change orders, schedule management, risk allocation, and quality documentation.
What We OfferAt Intelliflex, you’ll have the opportunity to be part of a growing company at the forefront of modular data center infrastructure. We offer a collaborative, team‑oriented work environment where innovation, continuous improvement, and professional growth are encouraged. You’ll contribute to meaningful projects supporting the rapidly expanding AI and data center industry while working alongside a team committed to quality, safety, and delivering exceptional results.
As well as:
Competitive compensation
Health and dental benefits
Opportunities for career advancement
Training and professional development
A collaborative and supportive team environment
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