Director of Operations at Dexterra Group
Dexterra Group
Elevate your career as Director of Operations with Dexterra Group in Ottawa, where strategic oversight meets hands-on leadership in technical services management. Play a key role in achieving operational excellence while nurturing client relationships. You will be responsible for managing a portfolio of service operations, demonstrating leadership to drive performance and compliance. With over 10 years of experience, you will ensure the success of your region through careful financial management and strategic planning. Your role will encompass significant travel to client sites to ensure service delivery excellence. Key Responsibilities:
- Lead a portfolio of technical service contracts
- Develop and coach operational managers and teams
- Ensure full P&L accountability for operational success
- Build robust relationships with executive clients
- Promote a culture of efficiency and continuous improvement
- 10+ years in operations leadership roles
- Expertise in multi-site technical services management
- Proven capabilities in financial oversight and compliance
- Strong client interaction experience
- Exceptional communication and leadership skills
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