Senior Manager, Client and Funding Services - Net Zero Acceleration
$109.74k - $124.24k per yearGreen Municipal Fund
- # Senior Manager, Client and Funding Services - Net Zero AccelerationApply: Hybrid - Ottawa: Full time: Posted 5 Days Ago: End Date: October 19, 2026 (7 days left to apply): JR100055**Who we are at FCM:**The Federation of Canadian Municipalities (FCM) is the national voice of local governments, representing their interests with the federal government. With over 2,000 members, including Canada’s largest cities, small urban areas, rural and remote communities, as well as 20 provincial and territorial municipal associations, FCM represents more than 90% of the country’s population. Through its advocacy, funding offers and diverse programs, FCM’s work has a direct impact on Canadians’ quality of life. At FCM, we are committed to making the communities Canadians live in more prosperous, sustainable, and equitable. We aspire to be deeply respectful, collaborative, empowering and inclusive. All leaders in the organization embrace these values, the corporate culture and the passion for FCM’s mission. **About This Role:**- This posting is for an existing position - This posting is a temporary contract for maternity leave coverage. Reporting to the Director, Client and Funding Services (CFS), the Senior Manager, CFS is responsible for functional and strategic leadership, planning activities and management of all aspects of the Program to which they are assigned in direct funding offers of the Green Municipal Fund (GMF). The goal is to ensure strategic development, systems oversight, communication of cascading organizational messages, due diligence in process and controls, alignment with corporate strategic priorities, and right-sizing within operations to funding offers, in addition to providing strategic prioritization on mission critical change initiatives that ultimate impact the client funding journey. The Senior Manager also ensures that there is capturing and reporting on critical client feedback, looking for trends and patterns that may inform continuous improvement, reduce process inefficiencies, and enhance client value delivery. The Senior Manager, CFS leads their unit’s work to ensure that the funding products and associated processes are aligned to client needs. The Senior Manager also plays an active role in understanding how to lever additional investments into municipal sustainability projects beyond those being directly supported by GMF funding to enable broad replication and mobilization of environmental solutions in the municipal sector. The Senior Manager, CFS, serves as a leader in internal and external brokering of agreements to ensure that GMF supports and ensures the success of the most transformative opportunities.**What you'll be doing:****Key Responsibilities*** Responsible for the overall leadership of the funding and outreach staff within their respective unit, which includes but is not limited to formulating and implementing goals and objectives that align with the Program’s goals and objectives, the direct management of staff, recruitment, employee development, coaching, performance improvement planning, terminations, annual performance evaluations, supporting budget development inspiring a shared vision within the unit, fostering an equitable environment, continuous process improvement and encouraging clear communication of messaging to the unit.* Provides leadership in the development and management of innovative funding programs that meet allcompliance requirements of GMF’s relevant funding agreements, delivers on business objectives, andprovides optimal value to GMF’s clients and stakeholders;* Oversees the teams strategy and Annual Plan development with the relevant Programs Directors andworks with the team to meet overall funding approval target, withdrawal rates, disbursement metrics as wellas other key metrics.* Works with the Director, CFS, in facilitating key business and legal decisions in agreement templates andnegotiations.* Oversees quarterly and annual reporting as it relates to funding initiatives. Carefully monitors the fundingperformance and ensures that annual and long-term funding targets are met in a way that derivesmaximum results for the program.* Ensures clear objectives, cascaded from the wider GMF Objectives and Key Results, that best supportachievement of strategic objectives and builds and fosters a performance culture that consistently achievesthese objectives.* Identifies bottlenecks and redundant steps in client service delivery and proposes improvements alignedwith Lean thinking.* Participates in rapid feedback loops (e.g., after-action reviews or process huddles) to integrate lessons learned into practice.* Oversees funding delivery processes and communication strategies to under served communities in amanner consistent with principles of Reconciliation, Anti-racism, equity, and inclusion.* Works with CFS Director, Programs, and Marketing and Communications to ensure effective participationin outreach events and activities, according to the Program’s goals and objectives, as specified in the GMFStrategic Plan.* Monitors and responds to pipeline (under or oversubscriptions, regional balances, in the deployment ofoutreach resources, as appropriate, to address any gaps or needs.**Knowledge and Experience*** University degree in Business Administration, Finance, Engineering or Environmental Sciences, or related field. MBA or Masters’ degree is considered an asset;* Minimum of 10 years of progressive experience in funding programs or project management with demonstrated knowledge and experience in project funding, including a minimum of 4 years of experience leading professional teams of staff;* Strong knowledge and experience in the financial and legal aspects of contract negotiation;* • Process improvement: Experience applying Lean or Six Sigma principles to streamline service delivery,reduce waste, and improve client experience.* Strong people leadership skills (influencing, coaching, challenging, motivating) and ability to delegate,monitor and follow up on projects;* A proven track record of negotiating complex deals;* A good understanding of emerging environmental solutions relevant to the municipal sector;* Strong knowledge of public policy, priorities, trends and delivery mechanisms related to sustainabledevelopment and the environment with emphasis at the municipal level;* Strong client service orientation;* Financing experience involving Canadian municipalities and their partners is considered an asset;* Exceptional leading and initiating skills; can proactively develop strategies and align resources to meetfuture needs;* Exceptional strategic/conceptual skills;* Excellent interpersonal skills including negotiation, conflict resolution and the ability to influence to getresults;* Excellent judgment and decision making skills;* Excellent verbal and written communication skills including group presentations;* The ability to work in both official languages (English and French) is an asset. **Salary Range:**$109,742.00 - $124,236.00 **What we offer:**We offer a flexible work model grounded in accountability, collaboration, and delivering results. It is designed to support both performance and well‐being. While work is primarily virtual, occasional travel to our Head Office in Ottawa is expected. The majority of the team is based in the National Capital Region. Where applicable, you may also have opportunities to travel across Canada to engage with the communities we support and better understand the impact of our work. **Employee experience and supports:**We are committed to creating an environment where people can do their best work while maintaining a healthy balance including:* Flexible work arrangements that support productivity and collaboration* Summer schedule (July 1 to Labour Day): + 7-hour workdays + Fridays off, aligned with team and operational needs* Ongoing commitment to employee development* Comprehensive range of employee benefits and services designed to support employee wellbeing and development. Please note: details and eligibility may vary depending on the role* Modern office space in Ottawa’s ByWard Market and downtown core We’re committed to fostering an organizational culture that embraces equity, diversity, inclusion and belonging, where individuals from diverse racial and ethnic identities, ages, nationalities, social economic status, sexual orientation, gender identity/expression and physical and mental abilities can thrive and be fully engaged at their best level. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. The future of work at FCM includes a hybrid work model; therefore, this role will be a combination of virtual and on-site work. The successful candidate is required live within 80kms of downtown Ottawa, unless otherwise specified, and be authorized to work in Canada. As part of our recruitment process, we use automated artificial intelligence tools to screen applicants. All AI-generated assessments are reviewed and validated by our People and Culture team. **In closing....**If this role speaks to you and the impact you want to make, we’d love to hear from you! We thank all candidates for their interest; however, only those selected to proceed to the next stage of the recruitment process will be contacted by a member of our People and Culture Team.
- J-18808-Ljbffr
Vacancy posted 16 hours ago
Similar jobs that could be interesting for youBased on the Senior Manager, Client and Funding Services - Net Zero Acceleration in Ottawa, ON vacancy
- ...Job Title: Senior Client Delivery Manager – ERP Implementations and Consulting Services Company: SHEA Syspro Team Location: United States or Canada (Virtual / Occasional travel to client sites) Employment Type : Full-time About the Role: We are seeking...SeniorLong term contractFull timeContract workInternshipRemote workFlexible hours
$46.39k - $61.85k per year
...Assistant, Canadian Critical Minerals Accelerator Employment Type: Permanent... ...NRCan) and the Government of Canada, EDC manages the $2 billion CCMA Fund, providing flexible financing and investment... ...meetings and events involving senior executives, government officials, industry...SeniorPermanent employmentSummer workWork at officeRelocation packageFlexible hours2 days per week3 days per weekExport Development Canada
Ottawa, ON1 day ago$90k - $140k per year
...Townsend is a global professional services company with over 22,000 people... ...countries. Working with our clients across real estate,... ...project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions....Senior.netFull timeContract workFlexible hoursTurner
Ottawa, ONmore than 2 months ago$40 - $75 per hour
...are currently building our talent pipeline for multiple Senior Application/Software Architects (.NET) for upcoming opportunities and invite qualified... ..., enhance and support custom business applications and services built on the Microsoft .NET platform. This includes defining...Senior.netHourly payInternship- ...consulting firm, partnering with clients to solve the world’s most... ...better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you... ...innovators, program and construction managers and other professionals...SeniorFull timeTemporary workWork at officeLocal areaRemote workWorldwideRelocation packageFlexible hours
Aecom
Ottawa, ON28 days ago - ...construction community to deliver the best for our clients’ needs. We design, install, and provide... ...bonus program The Role The Senior Service Coordinator supports the day-to-day... ...Administration & Documentation Manage work orders within internal systems and...SeniorFull timeContract workInternshipWork at officeLocal areaNight shift
Dilfo
Ottawa, ON26 days ago $132k - $198k per year
...Forward Deployed AI Accelerator, Marketing Remote (US & Canada) or Hybrid Full-time $132,000–$198,000 base The role This is the role... ...integrations, workflow automation) Experience with change management, organizational transformation, or large-scale enablement Familiarity...Full timeImmediate startRemote work$65k - $75k per year
...support to leadership, including calendar management, travel coordination, expense reporting,... ...primary point of contact for employees, clients, and visitors, creating a welcoming and professional... ...as needed. Coordinate facilities services, maintenance requests, security access,...Full timeWork at officeDialog
Ottawa, ONmore than 2 months ago- ...Client Care Manager (RPN/RN) Relationship Builder | Community Connector | Healthcare Sales Are you an RPN or RN who loves building relationships... ..., and wants to make a real difference in the lives of seniors and their families , we want to meet you. At Home Instead,...SeniorFull timeMonday to fridayAfternoon shift
MedMatch Recruitment
Ottawa, ONmore than 2 months ago $142.05k - $292k per year
...Senior Manager - Defence & Public Service - Industry & Enterprise Job No. R00357061 | Ottawa, Ontario We Are Accenture's Defence & Public Service... ...technology innovation, and transformation leadership to help clients navigate complexity, improve readiness, and build the...SeniorFull timeWork at officeLocal area- ...apply now. We are currently seeking a Senior Change Manager to join our team in Ottawa, Ontario (CA... ...in capturing impact of changes on clients and workforce. Engage and enable the... ...a $30 billion business and technology services leader, serving 75% of the Fortune Global...SeniorWork at officeRemote workFlexible hours
- ...population. Through its advocacy, funding offers and diverse programs,... .... About This Role: The Managing Director, Green Municipal Fund... ...Working as a member of FCM’s Senior Leadership team, the Managing... ...range of employee benefits and services designed to support employee wellbeing...SeniorLong term contractSummer workLive InWork at officeLocal areaRemote workFlexible hours
- Here at DIALOG, we are passionate about design and believe it can and should meaningfully improve the wellbeing of our communities and the environment we all share. We are a multi-disciplinary practice of architects, interior designers, urban designers and planners, structural...Full time
- ...in their field that reflects their past experience. MyReloSolution is a recognized Agent for Hope Canadian Immigration Consultancy Service operated by Theresa Lamoy Taylor, a Regulated Immigration Consultant in good standing with the Immigration Consultants of Canada....netFull timeContract workRelocation
My Relo Solution
Ottawa, ONmore than 2 months ago - ...and work that matters. We partner with clients across defence, government, critical infrastructure... ..., and that growth now extends to a managed services business built for customers operating... ...for our MSP, MalleumOne. This is a senior, hands-on builder role for someone who can...SeniorFull timeContract workRemote work
$120k - $130k per year
...Description Our client is an established Canadian manufacturer and service provider of commercial and industrial boiler and heating systems, supporting customers... ...broad service territory. They are seeking a Service Manager to lead their Ottawa service branch, a hands-on...Long term contractFull timeWork at officeD2b Groups
Ottawa, ON23 days ago- ...partnered tech companies. Our Account Management team is organized into pods, consisting of Senior Account Managers (SAMs), Junior... ...ability to build long-lasting client relationships. We offer a fast-paced... ...the relationship and improve the service experience. Help identify...SeniorLong term contractFull timeApprenticeshipInternshipRemote work
Amz Advisers
Ottawa, ON29 days ago $80.93k - $101.16k per year
...Job Posting : Manager, Operational Projects and Services Department: Operations Reports to: Director, Operations Job Level: Level 4 Hiring Range: $80,931 – $101,164 Posting Date : September 29, 2026 Application Deadline : October 20, 2026 Background...Full timeSeasonal workWork at officeMonday to fridayOttawa Food Bank
Ottawa, ON16 days ago- ...recherche d'un(e) programmeur(euse) senior BackEnd C# / .NET Core ayant d'excellentes aptitudes techniques... ...retenue contribuera à l'évolution de services applicatifs, API et microservices.... ...; Azure Functions, Azure API Management, Azure Service Bus; Azure Application...Senior.netHourly payContract workApprenticeshipRemote workFlexible hours
$130k - $160k per year
...Townsend is a global professional services company with over 22,000 people... ...countries. Working with our clients across real estate,... ...project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions....Senior.netFull timeFlexible hours- ..., through to preventative maintenance and service. Why join the Classic team? CFLS is... ...program. Job Description The Account Manager-Service Sales supports existing customers... ...customer relationships by understanding client needs, delivering value-added solutions, and...Long term contractFull timeFor contractorsWork at officeLocal area
Classic Fire Life Safety
Ottawa, ON29 days ago - ...reflet de la confiance, de la culture et de la conviction derrière ce que nous construisons. À propos du rôle de Responsable Senior de la Réussite Client La plupart des emplois en CS consistent à favoriser l'adoption d'un outil. Celui-ci est différent. Nos clients sont des...SeniorPermanent employmentFull timeSummer workWork at officeRemote workWork from homeDay shift
Motion
Ottawa, ON4 days ago - ...We’re looking for an experienced Service Manager who knows how to run a busy shop, lead a good team and keep customers coming back. If you’ve spent your career around heavy trucks, you already know what the job takes. Priorities change. Customers need answers. Techs...Full timeApprenticeship
Hennessy Collective
Ottawa, ONa month ago - ...with Intact matching 50% of your net shares. Our pension... ...role We’re looking for a Senior Claims Adjuster, Property to... ...ll do here: Investigate, manage and settle personal and commercial... ...Provide high quality servicing to internal and external customers...Senior.netLong term contractFull timeWork at officeFlexible hours
Intact Financial
Ottawa, ON4 days ago $46.39k - $61.85k per year
...meilleurs grâce au commerce. Poste : Adjoint(e) de direction , Accélérateur canadien des minéraux critiques Type d’emploi : Affectation... ...admissibles. Candidats internes, veuillez consulter la page Service Now intitulée « Mouvements internes - ce que vous devez savoir...Daily paidPermanent employmentFull timeApprenticeshipSummer workWork at officeFlexible hoursDay shift$152k - $180k per year
...Senior Manager, Revenue Operations Level: Management, M3 Location: Canada (Remote) Department: Revenue Operations Reports To: Faye Campbell | Senior Director of Revenue Operations Type: Permanent | Full-Time Vacancy Status: This is an active, approved role...SeniorLong term contractPermanent employmentFull timeRemote workSol Ink
Ottawa, ON8 days ago$75k - $85k per year
...000 – $85,000 a year - Office Full-time Flynn Group of Companies is seeking a Roofing Service Account Manager to join our Ottawa branch. This is a relationship-driven, client-facing role ideal for someone who thrives in sales, enjoys building long-term partnerships,...Long term contractFull timeFor contractorsSummer holidayWork at officeLocal areaMonday to fridayFlexible hoursFlynn Group Of Companies
Ottawa, ONmore than 2 months ago- ...the Ontario construction community to deliver the best for our clients’ needs. We design, install, and provide maintenance for HVAC,... ...Life Fitness Discretionary bonus program The Role The Service Manager is responsible for the overall planning, coordination,...Long term contractRemplacementFull timeContract workTemporary workApprenticeshipWork at officeLocal areaNight shift
Dilfo
Ottawa, ONa month ago $100k - $120k per year
...innovative provider of certificate lifecycle management (CLM), delivering solutions that help... ...organizations to reduce complexity, accelerate time to value, and strengthen security across... ...are looking for a talented Salesforce Service Operations Manager to join our growing...Full timeInternshipLive outWork at officeSectigo
Ottawa, ONmore than 2 months ago$37 per hour
...Education College/CEGEP Hospitality administration/management, general Restaurant/food services management Experience 2 years to less than 3... ...suppliers for food and other supplies Negotiate with clients for catering or use of facilities Address customers...Full timeContract workRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Manager, Client and Funding Services - Net Zero Acceleration. Be the first to apply!
Related searches
- directeur service conseil Ottawa, ON
- responsable département service client Ottawa, ON
- directeur service à la clientèle Ottawa, ON
- coordonnateur de service Ottawa, ON
- directeur de service Ottawa, ON
- directeur relation client Ottawa, ON
- director experience design Ottawa, ON
- gérant de service Ottawa, ON
- responsable services généraux Ottawa, ON
- social media manager no experience Ottawa, ON