Director of Operations (Temporary Contract)

At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. We are seeking a Lot Operations Supervisor with experience in supervising a team of Lot Assistants and Drivers. You will lead our team responsible for coordinating vehicle inventory at the Vehicle Logistic Center (VLC). In this role, you will have the opportunity to use your experience in leadership, inventory control, and operations. You are focused on results and seek out opportunities to improve the overall performance of the VLC. You will be able to pause & shift tasks to assist other departments with priority requests. You will be responsible for maintaining an organized and orderly lot to ensure efficient operations, including completing regular inventory scans and reporting. Be Responsible for the overall management of the Lot department, including planning and organizing department workflow to meet SLAs and support production of recon & mechanic shops including allocation of assignments, monitoring production, and performance management; Monitor efficient operation of vehicles moving through the VLC remarketing system, including staging vehicles for reconditioning shops or transportation as well as moving, marking, flagging, repicturing, and/or staging vehicles Ensure vehicles receive & are billed for services in accordance with corporate and customer SLAs Operate vehicles under various weather conditions and may be required to manually remove snow through various means (clearing vehicles of snow, light shoveling in the yard, operating plow truck, bobcat, loader, etc.) Monitor, inspect, and enhance lot operations to ensure compliance with corporate and industry safety standards; Engage Teams - create and sustain a high trust team culture that embraces and values people’s talents, diversity, and contributions to OPENLANE’s goals. Reporting to the Lot Operations Manager (or General Manager), this role will collaborate with the VLC leadership, department representatives, sales and commercial accounts team on a daily basis. Tech-savvy, familiarity with Google Suite is an asset Familiarity with AMS, VTrace, or other OPENLANE systems is an asset Bilingual in French and English is ideal Qualified/Experienced in operating plow trucks, bobcats, loaders, and/ or tow trucks is strongly preferred Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program