Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Chief Customer Experience & Operations Lead - Quebec

Hospitality Newfoundland and Labrador

PAL Airlines seeks a Director of Customer Service to lead the experience and shape service excellence across the Quebec network. You will drive vision, strategy, and leadership for a seamless passenger journey while upholding PAL Airlines' standards and values.

This high-impact role requires a passion for people, operational excellence, and strong collaboration with Flight Operations, Reservations, and airport authorities. Bilingual French/English is required.

#J-18808-Ljbffr
Vacancy posted 2 hours ago
Similar jobs that could be interesting for youBased on the Chief Customer Experience & Operations Lead - Quebec in St John's, NL vacancy
  •  ...is seeking an innovative and passionate Chief Operating Officer (COO) to complement its existing...  ...pivotal role serves as the operational lead for implementing strategic goals set by...  ...is looking for a leader with extensive experience in operations, business growth, and project... 
    Suggested
    Work at office

    Hickman Motors Limited

    St John's, NL
    2 hours ago
  • Chief Executive Officer, Newfoundland Symphony Orchestra (NSO) St....  ...This is a unique opportunity to lead one of Newfoundland and...  ...engaging more than 200 individuals. Operating from the Arts & Culture Centre...  ..., marketing initiatives, and customer experience. Community Outreach... 
    Suggested
    Long term contract

    Newfoundland Symphony Orchestra

    St John's, NL
    2 hours ago
  •  ...recruiting a Vessel Control Systems Operator (Control Room Operator) to...  ...(GED) ~ Two or more years of experience with tanker and exposure to...  ...management procedures is an asset ~ Chief Mate Unlimited certification...  ...test, as required by the customer Must be able to safely lift... 
    Suggested
    Full time
    Work at office
    Shift work
    Night shift

    Wood PLC

    St John's, NL
    15 days ago
  •  ...is making a difference. Team Lead Financial Reporting Competition...  ...progressively responsible experience or a combination of education...  ...the scenes because we know our customers are counting on us. Through...  ...transmission and distribution operations, we're committed to meeting the... 
    Suggested
    Permanent employment
    Full time
    Remote work

    Newfoundland Labrador Hydro

    St John's, NL
    4 days ago
  •  ...ExxonMobil, our vision is to lead in energy innovations that advance...  ...Company are recruiting Operations Technicians for employment at...  ...Skills and Qualifications/ Experience Engineering Technology Diploma...  ...plans that you can customize to meet your individual needs... 
    Suggested
    Permanent employment
    Full time
    Local area
    Relocation package

    ExxonMobil

    St John's, NL
    10 days ago
  • SALARY & BENEFITS: Based on Experience; Competitive Package LOCATION: St. John's, NL...  ...Our client is seeking an experienced Pre-Operations Manager to join their team in St. John's,...  ...Manager, Operations Readiness, you will lead in-country readiness activities, coordinating... 
    Full time
    Work at office

    Puglisevich

    St John's, NL
    15 days ago
  •  ...Lead the Experience. Elevate the Journey. At PAL Airlines, every interaction matters. From the moment a customer arrives at the airport until they reach their destination, we are committed...  ...customer service excellence across our Quebec operations. This is a high-impact leadership... 

    Hospitality Newfoundland and Labrador

    St John's, NL
    2 hours ago
  •  ...are changemakers with nearly 200 years of experience, committed to helping the energy...  ...area, contributing to smooth day-to-day operations. What will you be doing? Facilitate...  ...to communicate effectively with peers, customers, and management, both verbally and in writing... 
    Long term contract
    Work at office
    Local area

    Aker Solutions

    St John's, NL
    12 days ago
  •  ...Offshore Wireline or Coil Tubing Operator located in  St. Johns,...  ...product, services, and delivery to customers. The Operator identifies...  ...with preparing equipment for operations. Roles and Responsibilities...  .... . Qualifications and Experience Minimum high school diploma... 
    Full time
    Local area
    Worldwide

    SLB

    St John's, NL
    11 days ago
  • $32 - $40 per hour

     ...Agricultural Spreader / Machinery Operators – Australia Western Victoria...  ...spreading roles with a leading agricultural business in Western...  ...Front-end loader operation GPS and precision application...  ...Strong agricultural machinery experience Current driving licence... 
    Hourly pay
    Long term contract
    Full time
    Visa sponsorship
    St John's, NL
    2 days ago
  • $60k - $115k per year

    Lead Data Engineering Position Description The Sr/Lead Data Engineering is someone who has the skills to lead the engineering team...  ..., administer, secure, and maintain databases.  Hands on experience with SQL databases, query optimization, and schema design.  Data... 
    St John's, NL
    11 days ago
  •  ...At Aker Solutions we are changemakers with nearly 200 years of experience, committed to helping the energy industry #PowerTheChange towards...  ...technological solutions today! We are currently looking for Operations Technician to support our offshore operations in Newfoundland!... 
    Long term contract
    Full time
    Local area
    Shift work

    Aker Solutions

    St John's, NL
    2 days ago
  • $104.7k - $154.7k per year

     ...chef d’équipe de données (Data Team Lead, DTL), de chef de programme, de responsable...  ...réunions avec le coordinateur des opérations de données (Data Operations Coordinator, DOC) et/ou les membres...  ...deliverables on time and within budget, to customer satisfaction. Provide comprehensive... 
    Full time
    Contract work
    Part time
    Work at office
    Local area
    Immediate start
    Worldwide
    Day shift

    IQVIA

    St John's, NL
    20 hours ago
  •  ...recruiting for an Offshore Radio Operator - Adhoc (Casual /Temporary) to join its Operations team focusing on the oil and gas...  ...you remarkable? Expected: Experience as a Radio Operator in an...  ...- a global partnership uniting leading multidisciplinary engineering, design... 
    Full time
    Temporary work
    For contractors
    Casual work
    Work at office
    Immediate start
    Shift work

    Wood PLC

    St John's, NL
    a month ago
  •  ...experienced SAP SuccessFactors Recruiting Lead – Manager to join our HR Technology...  ...SuccessFactors. Candidates must have hands-on experience with SAP SuccessFactors Recruiting...  ...Management (RCM). Oversee configuration, customization, and deployment of recruiting workflows,... 
    Local area

    EY

    St John's, NL
    16 days ago
  • General Manager, Fleet Operations Ocean Choice International St. John...  ...Reporting directly to the Chief Executive Officer and President, the General Manager will lead and coordinate an experienced...  ...years of progressive leadership experience in the marine, offshore fishing... 
    Long term contract

    Meridia Recruitment

    St John's, NL
    2 hours ago
  • $91.1k - $116.77k per year

     ...com REPORTS TO: Crane Operator DEPARTMENT: Marine...  ...Equivalent ~0.5 years previous experience as Assistant Crane Operator on...  ...years previous experience as Lead Roustabout with 6th Generation...  ...~ Experience with operation of mooring winches (preferable... 
    Long term contract
    Full time
    Contract work
    Internship
    Immediate start

    Puglisevich

    St John's, NL
    more than 2 months ago
  •  ...expanding our team and seeking motivated individuals with strong customer service skills to help families understand their supplemental...  ...options that align with their needs and budgets What You Bring Experience in customer service, sales, or a related field Strong... 
    Remote job
    Weekly pay
    Full time

    American Income Life Insurance Company

    St John's, NL
    25 days ago
  • $65k - $125k per year

     ...experienced DevOps Consultant – Application Release & Platform Operations to join our growing Cloud and Platform Engineering team. In this...  ...discipline, or an equivalent combination of education and experience. ~7+ years of experience in DevOps, Cloud Engineering, Platform... 
    Permanent employment
    Full time
    Relocation
    3 days per week

    CGI

    St John's, NL
    1 day ago
  •  ...Product Manager to create new payment experiences and improve repayment flows. You...  ...financial products that help customers manage their money with confidence. You will lead with empathy, use research and...  ...ambitious roadmap that delivers customer and business outcomes while... 

    Affirm

    St John's, NL
    2 hours ago
  •  ...transforming the future. With industry-leading reserves of copper and nickel...  ...of high‑quality products to customers across Europe, the Americas,...  ...a Director, Voisey’s Bay Operations to join our Leadership Team...  ...is considered an asset. Experience: Minimum of 15 years of... 
    Long term contract
    Permanent employment
    For contractors
    Remote work
    Relocation
    Visa sponsorship
    Monday to friday
    Flexible hours

    Vale Base Metals

    St John's, NL
    2 hours ago
  •  ...who enjoy working with people and providing a positive client experience. As a Benefits Representative, you will work directly with clients...  ...written and verbal communication Previous experience in customer service, sales, hospitality, or another client-facing position... 
    Weekly pay
    Full time
    Remote work
    Work from home

    American Income Life Insurance Company

    St John's, NL
    more than 2 months ago
  • $89k - $139k per year

     ...telesales, and the affirm app. The team leads onboarding, relationship management, and...  ...be designed to drive revenue growth, GMV, customer acquisition, and measurable value for affirm...  ...goals. What We Look For 6+ years of experience in Partner, Performance, Affiliate, or... 
    Long term contract
    Work at office
    Remote work
    Flexible hours

    Affirm

    St John's, NL
    2 hours ago
  •  ...from home research opportunities that help shape products, services, and user experiences. Role Overview We’re inviting individuals from all backgrounds, including those searching for customer service representative roles, to express interest in joining upcoming... 
    Part time
    Casual work
    Remote work
    Work from home
    Flexible hours

    ApexFocusGroup

    St John's, NL
    more than 2 months ago
  •  ...2) Client: Office of the Chief Information Officer (OCIO), Government...  ...Requirements Gathering Lead the validation of departmental...  ...between manual and automated operations, application subsystems,...  ...the development of ad hoc or customized reports required by the client... 
    Contract work
    Work at office
    Remote work

    Upstaff

    St John's, NL
    5 days ago
  •  ...weeks based on business and operational needs This is an interview...  ...service; to provide related customer service functions Provides...  ...Informs sales department of sales leads and market changes....  ...GED Equivalent Minimum Experience None – No experience required... 
    Temporary work
    Part time
    Seasonal work
    Shift work

    Federal Express Corporation Canada

    St John's, NL
    10 days ago
  • $43.3k - $56.7k per year

     ...defining features of the colleague experience at TD. Our compensation...  ...help others deliver a legendary customer experience to our high value...  ...Accept/create leads and ensure correct referral coding...  ...procedures and maintain a culture and operation of risk management Use... 
    Full time
    Work from home

    TD

    St John's, NL
    20 hours ago
  •  ...more than 30 years of industry experience, the company supports the...  ...primarily in the Atlantic Provinces, Quebec, and the Eastern Seaboard of...  ...interaction with clients operating nationally and globally....  ...Meridia Recruitment connects leading organizations with top talent... 

    KBRS

    St John's, NL
    25 days ago
  •  ...for the safety, financial and operational performance of the St-...  ...and improve productivity. Customer Focus: Ensures that products...  ...related field or equivalent experience. Preferred Field of Study:...  ...or support functions outside Quebec. Experience in the cement... 
    Internship
    Work at office
    Local area
    Flexible hours

    Amrize

    St John's, NL
    7 days ago
  •  ...partners and advocates for our customers. We empower women to be...  ...since our founding in Montréal, Quebec since 1926, with over 400 stores...  ...an exceptional shopping experience? Do you enjoy helping customers...  ...service and support daily store operations to ensure a welcoming,... 
    Minimum wage
    Temporary work
    Work at office
    Flexible hours
    Weekend work
    Afternoon shift

    PENN.

    St John's, NL
    22 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Chief Customer Experience & Operations Lead - Quebec. Be the first to apply!