icebreaker: Key Holder - Vaughan Mills
$17.64 - $26.46 per hourIcebreaker, a VF Company
Job title icebreaker: Key Holder - Vaughan Mills(Job Number: R-20260313-0034) DepartmentRetail Management & In-store LocationVaughan 1. Live the brand Icebreakers are a community of passionate, authentic and adventurous achievers bringing quality, performance apparel to the world, ethically and sustainably. We’re a world leader in merino clothing and supply our outdoor, performance sport and active lifestyle ranges to more than 4,500 stores across 47 countries. We are headquartered in Auckland, New Zealand with regional offices around the world. We become part of VF Corporation in 2018 and are excited about what being part of the amazing portfolio of brands will offer us in terms of best in class industry knowledge and global career opportunities for our people. 2. Your ROLE with us Key Holder/Supervisor As a Key Holder, you support the Store Manager with the execution of daily business, customer engagement, store operations, team coaching, and merchandising standards in the store. As part of the leadership team and under supervision of Store Manager, you have a key role to supervise store staff and ensure the highest level of customer engagement and sales results are achieved. You contribute to fostering a positive work environment that ensures both internal and external customer satisfaction while maximizing productivity and profitability. This position may assume responsibility for the store in the absence of another manager. Join the icebreaker Family Founded in 1995 in New Zealand, icebreaker is a pioneer of ethical and sustainable natural performance apparel. Now a part of the VF Corporation, icebreaker continues to challenge the status quo while championing natural, transparent, and responsible ways to do business. icebreaker looks to nature for the answers and for innovative ways to do more with less. Working with what nature provides and adapting as nature does, icebreaker enables consumers to join a movement towards choosing natural and preserving our planet for generations to come. We are on a mission to be Plastic Free by 2023 and transition all our apparel to merino or plant-based fibers – and we are 91% of the way there! To learn more about icebreaker click here. We’re a community of passionate, authentic, and adventurous achievers! Today, we’re a global brand with a diverse team across the Globe. We strive to celebrate those differences and create an inclusive culture where all are welcome. How You Will Make a Difference
- Coach and develop staff to exceed individual and store productivity goals.
- Engage customers in conversation around Icebreaker products, activities and local community events.
- Supervise floor coverage and activities, including opening and closing store as scheduled.
- In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures.
- Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reporting.
- Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies; ensures merchandise on selling floor is replenished appropriately.
- Partner with the Store Manager to ensure compliance and adherence to policies and procedures, standards and practices, and company directives.
- Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
- Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.
- 1+ years of store management experience in a fast-paced, highly engaging retail environment
- Proven ability to meet and exceed sales results.
- Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
- Excellent communication skills, both verbal and written
- Ability to prioritize tasks in a fast-paced store environment.
- Proven ability to meet business goals by driving results through store team
- Willingness and desire to learn and to share knowledge of products, local community, experiences and activities relevant to the store’s customer base.
- Ability and desire to provide a highly engaging customer experience through individual service, conversation and relationship building.
- Excellent decision-making ability in a fast-paced environment
- Detail orientated.
- Proficient computer skills including word processing, spreadsheets, and software programs
- Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales preferred.
- High School Diploma or GED
- Use ladders for visual merchandising, light adjustments, and window banner placement
- Coach et développez le personnel pour dépasser les objectifs de productivité individuels et du magasin.
- Engagez les clients dans des conversations autour des produits Icebreaker, des activités et des événements communautaires locaux.
- Supervisez la couverture du sol et les activités, y compris l'ouverture et la fermeture du magasin selon le calendrier.
- En partenariat avec le Directeur du magasin, fournissez une formation et un développement continu du personnel du magasin dans l'engagement des clients et tous les programmes, politiques et procédures de l'entreprise.
- Soutenez le Directeur du magasin dans la réalisation de tous les objectifs financiers et opérationnels, y compris le contrôle des dépenses, la prévention des pertes, les audits du magasin et les rapports hebdomadaires.
- Partenariat avec le Directeur du magasin pour la mise en œuvre des directives de marchandisage visuel et maintenir des normes cohérentes avec les stratégies de marque de l'entreprise; assurez-vous que les marchandises sur le sol de vente sont réapprovisionnées de manière appropriée.
- Partenariat avec le Directeur du magasin pour assurer la conformité et le respect des politiques et procédures, des normes et pratiques, et des directives de l'entreprise.
- Modèle de comportement qui respecte les antécédents, l'expérience et les différences culturelles des autres, tout en respectant l'intégrité et les valeurs de la VF Corporation et de la marque.
- Promouvoir un environnement qui encourage la participation, la créativité et l'apprentissage en partageant les meilleures pratiques et en construisant sur les idées des autres.
- 1+ ans d'expérience en gestion de magasin dans un environnement de vente au détail rapide et très engageant.
- Capacité prouvée à atteindre et dépasser les résultats de vente.
- Capacité à travailler selon un horaire flexible pour répondre aux besoins de l'entreprise; nécessitera des week-ends, des soirées et des jours fériés.
- Excellentes compétences en communication, tant verbales qu'écrites.
- Capacité à prioriser les tâches dans un environnement de magasin rapide.
- Capacité prouvée à atteindre les objectifs commerciaux en obtenant des résultats grâce à l'équipe du magasin.
- Volonté et désir d'apprendre et de partager des connaissances sur les produits, la communauté locale, les expériences et les activités pertinentes pour la clientèle du magasin.
- Capacité et désir de fournir une expérience client très engageante grâce à un service individuel, une conversation et la création de relations.
- Excellente capacité de prise de décision dans un environnement rapide.
- Orienté vers les détails.
- Compétences informatiques avancées, y compris le traitement de texte, les tableurs et les programmes logiciels.
- Expérience dans un environnement de vente au détail spécialisé, l'industrie des vêtements de plein air ou expérience dans la vente d'équipements de plein air préférée.
- Diplôme d'études secondaires ou GED.
- Utilisation d'échelles pour le marchandisage visuel, les ajustements de lumière et le placement de bannières de fenêtre.
$20 per hour
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