Afternoon Dispatcher

Winners Work Here!

Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.

Who is Premier Truck Group?

Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

Why Join Our Winning Team?

When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:

Employee Discounts

Medical, Dental, and Vision Insurance

Life Insurance

Employee Assistant Programs

Paid Holidays and Paid Time Off

Group RRSP with Employer Match

Training

Work-Life Balance

Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!

Parts Dispatcher Responsibilities:

Develop, alter, and optimize delivery routes utilizing an electronic routing system

Handling all customer inquiries regarding orders by phone or email

The ability to organize and direct drivers on their deliveries

Must be willing to participate in training and to perform other duties as requested by management

Develop delivery routes and maintain contact with drivers throughout the day

Collaborate with management to modify daily routes to accommodate the needs of customers

Act as a communication liaison through the Bluetooth phone and answer incoming phone calls from drivers on the road

Cultivate strong relationships with drivers, order pickers and customers to reduce the stress that comes with last minute schedule changes

Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries

The ability to stand, sit, crawl, climb, stoop, kneel, reach, grasp.

Works in a covered area but will also work outside at times and could experience heat and cold, hazards and noise

Parts Dispatcher Requirements:

Strong Computer and communication skills required

Must be able to work in varying temperatures

Capable of understanding and recognizing parts numbers and source codes to ensure proper selection of parts

Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Ability to interact well with others.

Exceptional attention to detail.

Works well in a team environment.

1-year preferred experience in a Truck Dealership or Parts Supplier

High School Diploma or equivalent; one year or more of related experience and/or training; or equivalent combination of education and experience. Training in Dealership environment.

$23-$25 hourly

Tuesday - Friday 11:30am- 8pm and Saturday 8am - 5pm