Axiom Technologies Desktop Support Engineer
Axiom Technologies Pty Ltd.
Join Axiom Technologies in Montreal as a Desktop Support Engineer, specializing in on-demand IT support. Provide critical assistance and troubleshooting for enterprise clients. This part-time independent contractor position requires you to respond to service requests and offer support for desktop systems, laptops, and peripherals. As a key player in their service delivery, you will manage IT issues while following best security practices. Your hands-on expertise is essential for delivering top-notch service in a fast-paced environment. Key Responsibilities:
- Offer on-site desktop support for end-users
- Diagnose and resolve complex computer issues
- Install and configure enterprise software and hardware
- Handle network connectivity problems including LAN
- Document and update service activities efficiently
- In-depth knowledge of Windows and desktop environments
- Proven experience in hardware and software troubleshooting
- Familiarity with LAN and basic networking
- Strong customer service and communication abilities
- Ability to operate independently on-site
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