Customer Service Representative

Job Description

Job Requisition Id: 201506   
Business Function: Retail   
Primary City: Sainte-Rose-de-Watford  
Other Location(s):
Province: Quebec  
Employment Type: On Call  
Employment Status: Term  
Language Requirement: French Essential  
Employee Class and Level: RVSGA10 - Level 1  
Working Hours: ON CALL
\n Number of Vacancies: 1   
Salary: $20.54

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\n Job Description \n

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If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to customers.

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Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.

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\n Job Responsibilities \n

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• Sell postal products and service to the business community and public
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• Sort, distribute and process mail into appropriate classifications
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• Provide customers with information and forms
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• Address delivery and service difficulties to resolve problems thoroughly and quickly
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\n Job Responsibilities (continued)\n

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\n Qualifications \n

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• High school or provincial equivalency and/or experience in business administration
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• Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
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• Understanding of general or post office accounting systems.
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• Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time
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• Flexibility to be available for temporary, on-call work
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\n Other Information \n

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Canada Post’s values and behaviours 

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Our Values - Trust , Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country. 

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Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions. 

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We’re committed to living these values and practicing these behaviours every day.  Learn more about the values and behaviours by visiting the Canada Post website.