Contract Performance Manager (Construction Services Contracts)

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At BC Hydro, we're working towards creating a cleaner and more sustainable future for all British Columbians and need people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented, inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package, and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. We invite you to join us as we build an even cleaner B.C. We welcome applications from all qualified job seekers. If you're a person with a disability, please let us know by emailing Voir email sur ca.edajobs.com, as adjustments can be made to help support you in your application process.

Contract Performance Manager (Construction Services Contracts)

Number of positions: 1 Job Location: LMS-1

Employment type: Permanent Region: Lower Mainland

Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Hybrid

Annual salary: $ 107,000.00 - 135,300.00

Position Highlights The Contracts & Field Management (CFM) department is accountable for managing the contract functions related to the efficient delivery of services, managing contractor performance and compliance as well as realizing strategic benefits. We are accountable for the oversight of contracts for key services that account for over 80% of BC Hydro's annual $2 billion expenditures.

What you'll do

CH continues to transform our contract management approach through the implementation of the BC Hydro Contract Management Practice and designated Contract Performance Managers. As the Contract Performance Manager (CPM) you will provide strong oversight on contract compliance and contractor performance to ultimately ensure the services our business groups require, and the value expected is being realized for BC Hydro. Your accountabilities will include strong contract and performance oversight, supporting the business' requirements for quality, safety and reliability, while ensuring mutually beneficial supplier relationships. The Contract Performance Managers are accountable for ensuring appropriate contract and contractor management processes are in place, stakeholders are engaged in their appropriate roles and responsibilities, and performance data is available to ensure the strategic benefits are realized. To be successful the CPMs support CFM's management philosophy, focusing on leveraging constructive, progressive relationships with our contracts by following five principles: 1. Demanding: We expect each other to follow through on commitments 2. Transparent: We share information 3. Collaborative: We share ideas. Input is solicited from our contractors when change is considered 4. Fair: We want our contractors to be successful. We want a fair price for quality work 5. Consistent: What is done for one contractor is done for all. Contractors demonstrate consistent behavior These 5 principles guide building relationships that establish an equal accountability between BC Hydro and our contractors with the objective of prompting both organizations to bring their best to the relationship producing value and efficiency for both. The managers work with Operations, Field Managers and Work Delivery Managers, Operations & Enterprise Category Management leads, cross-functional teams, Sponsors and Executives to implement and manage multi-year contracts. Duties The mission of the CPM is to ensure their assigned contracts are meeting performance objectives in support of BC Hydro's goals and priorities. To do this the CPM operates like an overall 'owner/manager' of the contract and is an expert both in understanding the various contract terms and conditions and the value of strategic relationship management. The CPM will lead and facilitate cross-functional teams in the development, implementation, and execution of contract management processes. The CPM is responsible for planning and actively assessing, communicating, and managing the category contracts. Throughout the contract management lifecycle, they are accountable for leading and or contributing to:

• Contractor relationship management: building and managing relationships across internal business groups,

stakeholders, and suppliers. Demonstrates the ability to turn difficult conversations into constructive, mutually beneficial outcomes.

• Contract management leadership: Facilitating required Change Management, strengthen understanding contract

formats, pricing structures, scope definitions, general Terms & Conditions, and the ability to clearly articulate the areas to stakeholders to ensure contract compliance.

• Benefits realization: development and implementation of Contract Management Plans, focusing on the approved

category strategy direct contract management activities to realize the expected benefits over the course of the multi-year contracts.

• Business process improvements: identify efficiency opportunities, identify Contract/Category risks and required

mitigations, needed business operations processes, structure approach to realization and implement time or cost savings with the support of impacted stakeholders. Our ideal candidate is highly motivated by achieving results for BC Hydro, supporting the success of their peer teams, and building progressive contractor relationships. They are pro-active and take ownership. They are adept at creating a persuasive influence where they do not have direct control. They have expertise managing cross functional teams and projects gained working in a complex business environment. Candidates have a proven track record of developing and executing value-add contracts and business strategies targeting specific business outcomes. They are highly capable in data gathering, analysis and reporting to represent Contract performance and overall Category health.

What you bring

• Degree or equivalent in a relevant discipline such as Business, Law, Finance, or Engineering (relevant experience

in lieu of degree may be considered).

• Strong technical background or competency in engineering and design, and/or construction management, is an

asset.

• Partial or full completion of the Supply Chain Management Professional (SCMP-PMAC) Designation and /or

International Association of Contract and Commercial Management (IACCM) Certification to Associate level is an asset.

• Experience operating within crown corporations or government environments and familiarization with the Utility

industry sector would be beneficial.

• Minimum of seven years progressive experience managing complex contracts
• Must possess excellent interpersonal, communications, negotiating, project management, planning and

organizational skills.

• Proven abilities (as they relate to contract management) in influencing internal and external parties, managing risk,

and optimizing costs through innovation.

• Demonstrated experience in successful change management initiatives.
• Proficiency with MS Office including MS Word, Excel, Tableau, Power BI, and PowerPoint is required.

Differentiator:

• 10+ years proven track record of both executing value-add contracts, and delivering strategic benefits to achieve

specific business outcomes

• IACCM certification, Project Management, and PROsci designations
• Experience with SAP Contracts Management, Work Management and/or Procurement modules

The following Skills/Abilities/Competencies are associated with success for this role:

• Strategic Thinking: Able to effectively deal with varied perspectives and the complexities of our company. Shows sound

judgment and business acumen assessing trade-offs and decisions are informed by a broad, comprehensive and long-term view - while taking into consideration internal and external stakeholders. Has a strategic thinking mindset reflected in their day-to-day work; can “connect the dots” understanding how one issue or decision impacts others.

• Execution and Working Smart: Plans ahead, solves problems, increases efficiency, and gets things done safely. Looks for

ways to make process improvements by being open to recommendations for innovations that could positively impact our company.

• Relationship Development and Collaboration: Intentionally develops collaborative relationships within, and external to BC

Hydro in support of business objectives. Understands the value of workforce diversity and the importance of including different perspectives to inform solutions to business problems. Models a one-hydro approach, ensuring that decisions support the broader needs of the organization.

• Communication & Presence: Communicates effectively with a variety of stakeholders in writing (briefings, presentations)

and verbally (meetings, one-on-one). Knows the audience and can adjust the communication accordingly, adapts to questions and audience needs. Projects a positive and poised presence; is influential, present, and attentive.

• Self-Management: Manages stress, a variable workload and competing demands. Promotes and models resiliency. Is self

aware and understands how their behavior impacts others. Acknowledges mistakes and takes responsibility for their actions and work. Is open to learning and demonstrates, through their actions, the importance of self-development.

• Business Acumen: Able to apply sound judgment and design pragmatic approaches to deliver required goals and

outcomes. In addition to the above competencies, we are looking for the following in our candidates:

• Quick learner with a growth mindset and team orientation.
• Accountable influencer that shapes perspectives and drives results.

Location: Burnaby, BC, Canada, V3N 4X8

What we offer

• A comprehensive benefits package
• A minimum of 15 paid vacation days
• A lifetime pension
• Flexible work model, depending on your role type
• Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Before you apply, please confirm you meet BC Hydro's time in role requirement. M&P employees must meet the time in role requirement specified in their most recent offer letter. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply. Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

Date Posted: 2024-06-04 Closing Date: 2024-06-24

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