Service Department Manager at 417 Nissan
417 Infiniti Nissan Limited
Drive service excellence as the Service Department Manager at 417 Nissan in Ottawa, ON. This immediate full-time position focuses on high performance and outstanding customer experiences. As the Service Manager, you will lead and guide your team of service advisors and technicians, ensuring top-notch service quality and efficiency. Your role will also involve monitoring department operations and financial performance, along with creating an exceptional experience for every customer, thereby supporting repeat business and loyalty. Key Responsibilities:
- Lead vehicle inspection processes and staff evaluation
- Organize team duties for service objectives
- Ensure customer service excellence and satisfaction
- Manage service desk operations and enhance efficiency
- Audit service quality regularly for compliance
- Degree or training in a related field
- 5+ years automotive service department experience
- 3-5 years management experience
- Valid driver's license and strong driving record
- Excellent communication and teamwork skills
Vacancy posted 12 hours ago
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