French QA Automation Tester (Bilingual)
K&K Global Talent Solutions INC.
Location: Toronto, ON (Hybrid / Onsite- as per company policy)
Job type: Full-time / Permanent
We are seeking a skilled Bilingual (French/English) QA Automation Tester to ensure seamless customer journeys across enterprise contact center platforms. In this role, you will focus on QA automation for Contact Centre as a Service (CCaaS) programs, validating system logic, call routing, and user flows in both official languages.
- Note on Specialized Tooling: While this role heavily leverages Interactive Voice Response (IVR) and telephony testing using tools like Cyara Velocity, prior IVR experience is NOT mandatory. We are looking for a strong automation professional with a sharp technical aptitude; comprehensive, specialized training on IVR systems will be provided.
Core Responsibilities
- Automation Engineering: Design, execute, and maintain robust automated test cases, prioritizing reusable and parameterized scripting.
- Bilingual Validation: Validate system menus, speech recognition accuracy, complex call routing, queue handling, and fallback error scenarios in both French and English.
- Test Lifecycle Management: Lead test planning, precise test data preparation, and build comprehensive regression suites for high-stakes production validation.
- Triage & Troubleshooting: Critically analyze execution logs, rapidly troubleshoot failed automation runs, and support structured defect triage meetings.
Must-Have Qualifications
- Bilingual Fluency: Professional working fluency in both French and English (essential for building and validating bilingual automated test flows).
- Core QA Experience: 4 to 6 years of proven experience in specialized QA Automation testing, with a strong grasp of software testing methodologies, regression test suites, and defect management platforms.
- Technical Adaptability: A proven track record of learning complex, niche technical ecosystems quickly. You must be ready to quickly adopt telephony automation tools like Cyara Velocity and Genesys Cloud CX.
Good-to-Have Skills
- Prior exposure to Cyara Velocity, Genesys Cloud CX, or similar enterprise CCaaS platforms.
- Theoretical or practical knowledge of IVR functional frameworks, integration steps, and end-to-end user testing.
- Familiarity with underlying telephony concepts (SIP, voice routing, call transfers), API automated testing, modern CI/CD pipelines, or Agile/Scrum delivery
Vacancy posted 7 hours ago
Similar jobs that could be interesting for youBased on the French QA Automation Tester (Bilingual) in Toronto, ON vacancy
$80k - $130k per year
...downtown Toronto and/or Client office at a minimum 2 days per week subject to change at any time. We are seeking an experienced QA Automation Tester to support technology projects and releases. The successful candidate will perform functional, manual, and automated testing,...SuggestedFull timeWork at office2 days per week- ...Bilingual IVR Automation tester Total Experience: 4–6 Years Role Description We are looking for an experienced IVR Automation Tester to support Quality Assurance (QA) automation for Contact Centre (CCaaS) programs. The candidate should have strong hands-on...BilingualPermanent employment
- ...We are looking for a Senior QA Automation Engineer to drive quality engineering practices across a next-generation Workforce Management (WFM) and Customer Experience (CX) platform. You will own test automation across the full test pyramid (unit, component, integration, contract...SuggestedContract workInternshipRemote workRelocationShift work
$65k - $115k per year
...Position Description: We are looking for an experienced QA Automation Engineer to support the design, development, and implementation of enterprise-scale automation solutions across desktop, web, and API applications. The role combines hands-on automation engineering with...SuggestedFull timeWork at office3 days per week$80k - $130k per year
...Description: This role is Hybrid and requires you to be in our Toronto, ON (minimum) 2 time per week. We are seeking an experienced QA Lead – Automation & Agile Delivery with strong hands-on test automation expertise and proven experience working within Agile, squad-based...SuggestedFull timeEarly shift$88k - $132k per year
...The opportunity We are seeking a skilled Automation Tester with expertise in test automation and a solid understanding... ...with cross-functional teams (BAs, Manual Testers, Developers) in an Agile SDLC environment Manage QA efforts for complex systems, ensuring regulatory...Long term contractWeekend work- ...QA Automation Engineer – Selenium & Playwright Work Arrangement: Hybrid – 3 Days per Week in Office Job Description We are looking for an experienced QA Automation Engineer with strong expertise in Selenium and Playwright to design, develop, and maintain robust...Permanent employmentWork at office3 days per week
- ...America, helping property owners, businesses, utilities, and drivers transition to a more sustainable future. We're looking for a QA Automation Engineer who is passionate about software quality and automation to help ensure our products are reliable, scalable, and deliver...Full time
$30 per hour
...investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: French Canadian Linguist Type: Contract Compensation: $30/hour Location: Remote Duration: 4.5 hours...French language skillsRemote jobContract workSummer workImmediate start$56.83k - $85.25k per year
...Comfort with operating in a fast-paced, dynamic environment Bilingual French & English We're working to build a more inclusive economy... ...been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and...BilingualFrench language skillsWork at officeLocal areaRemote workFlexible hours$22 per hour
...Agent bilingue à temps plein – Centre d'appels ( Remarque : Les candidats doivent téléverser leur CV en anglais pour que leur candidature... ...----------------------------------------- Full-Time Bilingual French Call Centre Agent ( Note: Applicants who apply must upload...BilingualFrench language skillsFull timeWork at officeRemote workWork from homeHome officeTrial periodMonday to fridayShift workWeekday work$99.8k - $142.6k per year
...About the Role: Tubi is seeking a highly skilled and experienced Senior QA Automation Engineer to lead quality assurance initiatives for our cutting-edge streaming and AI-driven product features. This pivotal role involves ensuring exceptional end-to-end user experiences...RemplacementLong term contractFull timeTemporary workWork at officeLocal areaFlexible hoursShift work3 days per week- ...hardware launches Manage and complete technical escalations Qualifications: Minimum 3 years of Point Of Sale experience Bilingual French a must High School diploma/GED required Minimum of two years of customer interaction or customer support experience...BilingualFrench language skills
- ...functional Agile team, partnering with developers, product owners, and QA peers to validate software quality, execute test plans, and... ...You will work closely with the e-Transfer team to support in automation testing. What You Will Do: As a QE Intern, you will gain...Hourly payInternshipSecond jobWork at officeFlexible hours
$22 - $26 per hour
...platforms efficiently. Demonstrate proficiency in written and verbal communication skills, with a strong command of both the English and French languages at the professional level. Prioritize tasks effectively, managing multiple responsibilities simultaneously. Apply...BilingualFrench language skillsHourly payRemplacementPermanent employmentFull timeCasual workWork at officeRemote workShift workNight shift$19.84 - $25.01 per hour
...Qualifications Required ~1+ years' customer service experience ~ High School Diploma/GED; Bachelor's Degree preferred ~ Bilingual in French and English Preferred ~ Experience with heavy inbound and outbound calls and transferring calls ~3+ years' business-...BilingualFrench language skillsRemplacementFull timeWork at officeLocal areaShift workDay shift$19 - $21 per hour
...today's solutions are built for tomorrow's challenges. The Pump Tester is responsible for testing Armstrong commercial pump products in... ...that all the criteria has passed and if not report any issues to QA. Ensure that test results are saved in correct computer file locations...Hourly payDay shiftusd75k - usd90k per year
...This is a replacement, hybrid (2 days in the office) role. As a Bilingual VIP Account Manager you will be responsible for managing,... ...reactivating and growing a portfolio of VIP players across English and French speaking audiences. Reporting to the VIP Team Lead, you will...BilingualFrench language skillsRemplacementLong term contractFull timeInternshipWork at officeFlexible hoursAfternoon shift$90k - $120k per year
...agreements. Comply with the local financial procedure and oversee and track the profitability of the business. About you French and English bilingualism is required. At least 5 years (preferably 10 years) of experience in a senior multi-national sales/ operational...BilingualFrench language skillsLong term contractFull timeLive InLocal areaWorldwide- ...Skills Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have: Bilingualism in French and English is required Minimum High School Diploma Minimum 2-3 years of work experience preferably in retail/sales or customer...BilingualFrench language skillsLong term contractPermanent employmentFlexible hours
- ...Bilingual Customer Care Professional - CEN Global Servicing (GS) oversees consumer travel and concierge experiences, all card customer service... ...from home-office. About you: Fully bilingual in both French and English is a must Strong written and verbal communication...BilingualFrench language skillsRemplacementWork at officeWork from homeHome officeFlexible hoursShift workAfternoon shift
$90k - $120k per year
...mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Signalling Functional Tester in Toronto, ON we’re looking for? Your future role Take on a new challenge and apply your technical and leadership expertise in...Long term contractFull timeInternshipLocal areaWorldwideFlexible hoursNight shiftWeekend work- ...offering leadership connections, volunteering, mentoring, and industry networking opportunities. Minimum Qualifications ~ Bilingual (French and English) ~1+ years of administrative experience ~ High school diploma or equivalent ~ Ability to perform similar tasks...BilingualFrench language skillsWork at office
THREEPDS INC
Toronto, ON28 days ago $171k - $213k per year
...The Successful Applicant The ideal candidate is an experienced Bilingual (EN/FR) Corporate Relations professional with a strong track... ...complex, matrixed organizations. ~ Bilingualism (English and French) is considered a strong asset. What's on Offer Competitive...BilingualFrench language skillsLong term contractPermanent employment$80k - $105k per year
...be the full-time Testing & Commissioning Tester in Toronto, ON we’re looking for? Your... ...Graduate in Electrical Engineering, Automation or equivalent. ~5+ Years of experience... ...Strong communication skills in English. French is an asset. ~ Proficiency MS office tools...French language skillsLong term contractFull timeWork at officeWorldwideFlexible hours$48k - $50k per year
...and physicians as well as instant image retrieval and automated importing capability. PocketHealth is a unified image... ...for an independent self-motivated and ambitious Bilingual Patient Experience Representative (French) with a sincere passion for healthcare to help us grow...BilingualFrench language skillsFull timeRemote workMonday to fridayFlexible hours$56.3k - $60.3k per year
...mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the opening of a remote Bilingual (French) Maintenance Coordinator! The Maintenance Coordinator will primarily be responsible for providing automotive technical...BilingualFrench language skillsFull timeLive InWork at officeRemote workWork from homeMonday to friday$92k - $110k per year
...supporting Keystone manufacturing sites to provide field-level automation expertise and support for Materials activities in Canada.... ...independently, and willingness to learn. ~ Fluid in French or English. Bilingual is preferred. Our Values: Respect. Commitment. Pioneering...BilingualFrench language skillsLocal areaWorldwide- ...charging accessible, reliable, and intelligent for everyone. As a bilingual Customer Success Manager (CSM) , you'll play a critical role in... ..., or Real Estate. ~ Bilingual Fluency in English and French is strongly preferred. ~ Strong Communication: Excellent verbal...BilingualFrench language skillsLong term contractFull timeContract workWork at office
$112.3k - $168.41k per year
...journey at Tennant can take you places you never expected. Automation Advisor - Canada / National Nationwide Responsibility... ..., distributors, and facility-managementecosystems. Bilingual English/French capability is highly desirable. Experience with enterprise...BilingualFrench language skillsLong term contractFor contractorsLocal areaRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to French QA Automation Tester (Bilingual). Be the first to apply!
Related searches
- qa tester Toronto, ON
- qa tester no experience Toronto, ON
- technicien automatisation Toronto, ON
- technicien automatisme Toronto, ON
- automation technician Toronto, ON
- french language assistant Toronto, ON
- bilingual french Toronto, ON
- french Toronto, ON
- alliance française Toronto, ON
- french call center Toronto, ON