Director, Field Engineering

Req ID - FEQ227R94 | Location: Toronto, ON (Candidates from other Ontario locations also considered)

We are looking for a Director, Field Engineering in Canada to join our world‑class hyper‑growth organisation. In this role, you will lead first‑line managers and teams of pre‑sales Solutions Architects focusing on complex accounts, helping to drive our expansion in Canada across the financial services, manufacturing, energy, public sector, healthcare, life sciences, retail and consumer goods, communications, media and entertainment businesses.

Your experience partnering with sales organisations will help grow consumption, while coaching new sales and pre‑sales team members to work together and raise the bar to best in class. You will guide your team and be involved with opportunities to enhance your team's effectiveness. You must be an expert at communicating complex, business‑value‑focused solutions, supporting complex sales cycles, and building relationships with key stakeholders in large corporations. This role will report to the Technical GM – Canada.

Impact you will have

• Hire and manage first‑line managers and a growing team of technical pre‑sales Solutions Architects
• Build a collaborative culture within a rapid‑growth team and embody customer‑obsessed, teamwork and diverse culture
• Support increased return on investment of Solutions Architect involvement in sales cycles
• Create trust‑based relationships with customers for the long term and understand category‑specific landscapes and trends, reporting on the forces that shift the strategic direction of accounts
• Promote a solution and value‑based selling field‑engineering organisation
• Display an understanding of business needs and revenue potential for accounts in the assigned region
• Build the company’s brand in Canada in partnership with Marketing and Sales team

What we look for

• 5+ years of second‑line leadership experience, manager of managers with teams of 20+ individuals
• Relevant high‑growth enterprise software pre‑sales success with senior‑level tenure at a reputable software company, with experience of the Canadian region
• Ability to elevate the engagement with a track record of driving large transactions and high growth customers
• Proven leadership ability to influence, develop, and empower your team to achieve objectives with a team approach
• Proven track record of transformational success and delivery of customer value
• Track record of building strong ecosystems of lucrative customer relationships and cross‑functional partnerships (Sales, Engineering, Marketing)
• Experience in complex strategic accounts generating +$5M ARR
• Knowledgeable in and passionate about data‑driven decisions, AI, and Cloud software models
• Great at instituting processes for technical field members to improve efficiency
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience

Pay Range Transparency

The company is committed to fair and equitable compensation practices. The pay range for this role is listed below and represents the expected salary range for non‑commissionable roles or on‑target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job‑related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, the company anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.

Canada Pay Range: $221,200 – $304,150 CAD

About the company

The company is a data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the company’s Data Intelligence Platform to unify and democratize data, analytics and AI. The company is headquartered in San Francisco, with offices around the globe, and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow.

Benefits

At the company, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please refer to the company benefits portal.

Our Commitment to Diversity and Inclusion

At the company, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at the company are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other protected characteristics.

Compliance

If access to export‑controlled technology or source code is required for performance of job duties, it is within Employer’s discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.