Dealership Fixed Operations Leader

Direct dealership Service and Parts performance at Dilawri Vancouver, combining strategic leadership, budget control, compliance, and automotive expertise.This Fixed Operations Manager leads both departments and maintains alignment with manufacturer, federal, provincial, and municipal standards. Reporting to the General Manager, the role supports profitability, customer satisfaction, marketing, staffing, and operational effectiveness. Experience in a high-volume environment and strong people management skills are required.Key Responsibilities:
Supervise Service and Parts department activitiesControl expenses within approved budgetsDevelop marketing strategies for customer retentionEnsure hazardous waste and legislative complianceManage parts pricing, returns, counts, and reportingRequirements:
Two to four years of relevant Fixed Operations experienceStrong people management and motivational abilitiesExcellent written and verbal communication skillsComprehensive domestic and imported vehicle knowledgeFull Class 5 driver's licence with clean recordLead Dilawri Vancouver's dealership operations with accountability across Service, Parts, compliance, profitability, and customer care.
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