Client Services Representative - St John's
Full-time
AGAT Laboratories
Your future is bright at AGAT!
At AGAT Laboratories, we are the next step in your career! By joining AGAT, you become part of a dynamic, purpose-driven team that fosters innovation, collaboration, and personal growth. Our dedicated professionals come together every day with passion and determination, leveraging cutting-edge science to deliver solutions that drive progress and create a more sustainable, healthier world. What you will be doing :- Strive to employ AGAT’s mission statement of “Service Beyond Analysis” as the main point of contact and liaison for clients regarding laboratory inquiries
- Develop and maintain strong relationships with existing clients which includes face to face meetings, email correspondence and phone calls
- Manage customer expectations with respect to all aspects of the work orders in-house by:
- Ensuring prompt and accurate delivery of sample receipt notifications, certificate of analyses, exports and invoices, which are to be sent within the requested turnaround time (TAT)
- Communicating when sample integrity issues arise
- Proactively informing clients when delays with TAT arise in the lab
- Providing recommendations to management team regarding additional packages/report formats based on customers’ requests
- Coordinating with Lab and other operations regarding client projects and reanalysis
- Effectively communicating the status of projects and updates in the laboratory to clients
- Updating client special instructions in the Client Master File (CMF)
- Participate in team training and development
- Remain current on all aspects of the department
- Minimum Diploma/Degree in Science or equivalent relevant experience
- Minimum 3 years laboratory or customer service experience
- Confident computer skills (Outlook, Microsoft Office and Excel, Laboratory Information Management Systems (LIMS) and Reporting Systems)
- Excellent communication skills both verbal and written; confident telephone communications essential
- Patience; customer rapport building skills are essential
- Excellent organization and time management skills
- Attention to detail for routine tasks and commitment to quality standards
- Effective problem solving skills
- Ability to work independently under pressure
- Previous Customer Service experience and team-oriented focus is essential
- Comprehensive health, dental, and vision care.
- Paid vacation and flexible sick time.
- Employee Assistance Program (EAP).
- Long-term disability and life insurance.
- Professional development opportunities.
Thank You for Your Interest: We appreciate the time and effort of every applicant. Only those selected for interviews will be contacted.
Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the Client Services Representative - St John's in St John's, NL vacancy
$78.96k per year
...Function: Operations Support Primary City: St John's Other Location(s): Province:... ...of all new and updated delivery services. Job Responsibilities Below are the... ...understand their issues and priorities, and represents those of Canada Post. Ensures Canada Post...SuggestedPermanent employmentFull timeTemporary workFor contractorsWork at officeLocal areaHome officeNight shift$78.96k per year
...Soutien aux opérations Ville principale: St John's Emplacement(s) supplémentaire(s):... ...et d’adressage pour Postes Canada et ses clients dans une région désignée des opérations... ...la planification et la mise en œuvre des services de livraison et ceux de mise à jour. Responsabilités...SuggestedPermanent employmentFull timeTemporary workWork at officeLocal areaHome officeNight shiftDay shift- ...face-to-face experience selling home services including TV, Internet, and Home Phone... ...equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous... ...Position) Work Location: 22 Austin St. (5142), St. John's, NL Travel Requirements: Up to 50...SuggestedFull timeContract workWork from homeFlexible hoursShift workAfternoon shift
- ...Requisition ID: 98740 Job Category: Campus Location: St. John's, NL, Canada Join a company that is passionately committed to... ...multi-discipline environment to deliver the best solution for our clients. ~ Assist our senior engineers and designers with their...SuggestedLong term contractWork at officeLocal areaRemote workFlexible hours
- ...Requisition ID: 98747 Job Category: Campus Location: St. John's, NL, Canada Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise in mining , energy...SuggestedLong term contractLocal areaFlexible hours
$24 per hour
...Description Newfoundland and Labrador’s primary and most advanced container terminal, the St. John’s Port Authority (SJPA) serves as the province’s main offshore energy supply and service centre and a destination of choice for the cruise ship industry. The Port of St. John’s...Daily paidLong term contractFull timePart timeImmediate startFlexible hours$20 per hour
...primary and most advanced container terminal. St. John's Port Authority is the primary offshore energy supply and service centre and a destination of choice for the cruise... ...viewpoint Monitor and screen visitors and clients in a professional manner in order to grant access...Full timePart timeCasual workRelocation packageShift work- ...Store 6002531: 172 Freshwater Rd., St.Johns, Newfoundland and Labrador A1C 2N9 Customer Service Representative Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift premium Employee discount...Weekly payTemporary workPnpFlexible hoursNight shift
- ...ruraux et suburbains Ville principale: St. John's Emplacement(s) supplémentaire(s):... ...infrastructures locales, y compris les routes, les clients et les réceptacles de livraison • S'... ...) ~ Traiter les différents produits et services du CPC (Avis de changement d'adresse,...Permanent employmentTemporary workWork at officeFlexible hours
- ...crafting careers and creating new legacies. Crafted Highlights: In the role of Quality Assurance Generalist working at the St. John’s Brewery, the successful candidate will be responsible for safely executing the shift quality tasks and supporting the quality team’...Temporary workMonday to fridayShift work
- ...recommending and implementing tax strategies that align with the client's objectives, corresponding with legal counsel and tax... ...also ~ The ability to thrive within a fast-paced, professional services environment What we look for We’re interested in strong...Private practiceWorldwideWeekend work
- ...it here! We are hiring immediately for a store technical service representative, which we call an in-store service agent. In this role, you... ...roles (senior in-store service agent, team lead). 3 Stavanger Drive, St. John's, NL A1A 5E8 This posting is for a vacancy....Immediate startFlexible hours
- ...Suburban Mail Carriers Primary City: St. John's Other Location(s): Province: Newfoundland... ...) ~ Process various CPC products and services (Change of Address Notification, Damaged... ...- Trust , Respect and Deliver represent our fundamental promise to ourselves, our...Permanent employmentTemporary workWork at officeLocal area
$80k - $155k per year
Senior Project Manager - St. John's, Newfoundland and Labrador Position Description This... ...independent information technology services firm, and we're still growing! We are expanding... ...build relationships with teammates and clients while accessing global capabilities to...Contract work$34.75k per year
06/14/2026434 Topsail Road Retail Banking Sales & Service This position is permanent part time with 18.75 guaranteed hours per week... ...$34,750.00 - $44,900.00 Pay Type Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary...Permanent employmentContract workPart timeDay shift- ...believe in putting the customer first? Do you love to solve problems and create solutions? The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great...InternshipWork at officeFlexible hoursShift workAfternoon shift
- ...Travel Counsellor, Saint John Travel Counsellor, Saint John Location: Saint John, New Brunswick Maritime Travel is searching... ...hire and train the best staff, empowering them to give our clients excellent service and value. We do this with consistency, professionalism and a...Full timeFlexible hours
$20 - $40 per hour
Join Our Summer FC Coaching Team! From July to August, and Inspire the Next Generation! Grassroots Soccer Coach: Join our mission to ignite a passion for soccer in young players! Role & Responsibilities: Deliver engaging soccer sessions to children aged 3-8, focusing...Hourly payPart timeSummer workSeasonal workFlexible hoursShift workAfternoon shift- Four day per week Daily Nanny St John's Wood NW8: 3 children: 10, 7 & 3.5 yrs ~ flexible~ish start, but no later than August - £££££ ~Location... ...: Preferred Our private returning client is seeking an experienced, warm, and highly organised weekday...Daily paidLong term contractFull timeLive outFlexible hoursRotating shiftDay shiftWeekday work
- ...present merchandise and share detailed information regarding features and benefits of products Provide information regarding extended service plans and financing options Meet individual and team sales goals We think you’d be great for this role if you have: A desire...Full timePart timeSeasonal workFlexible hoursNight shiftWeekend work
- ...Attention SAAS Sales Representatives in St. John's NL. Are you passionate about cutting-edge technology and ready to make your mark? Do you have the drive to shape the future of business with innovative solutions? Apply if you are a: Proven go-getter and hunter...
- ...Location : St John's, NFLD Job Type : Fulltime, Permanent Canadian Tire Stores encourage all applicants to verify job opportunities... ...re 100 years young and we need you!! Job summary The Automotive Service Installer works in a fast-paced Automotive Service Centre environment...Permanent employmentFull timeFlexible hoursShift workWeekend workAfternoon shift
$40.56k - $43.68k per year
...an experienced Customer Experience Representative to be a part of our fast-paced... ...onsite position based out of our Saint John's office. Address: 24 Mews Pl, St. John's, NL A1B 4G3 Salary: $40,... ... Receiving and placing customer service telephone calls, completing web...Long term contractContract workTemporary workInternshipWork at office- ...Company is a growing multi-site dealership that proudly represents some of the most recognizable names in the industry, including... .... We are currently seeking a skilled and dedicated Service Advisor to join our St. John’s team. Reporting directly to the Service Manager, the...Full timeShift work
- ...products, apparel and printing since 1979. We’re looking for a friendly, organized person to join our team as Customer Service + Sales Support in St. John’s. If you enjoy working with people, thrive in a fast-paced environment, and like being part of a collaborative team you...Full timeWork at officeMonday to friday
$16.5 per hour
...Field Sales Representative - Kognitive Sales Solutions Kognitive Sales Solutions, is seeking... ...Sales Representative, you will be educating clients and offering President’s Choice... ...product Provide expectational customer service ensuring customers have a great experience...Flexible hours$43k - $45.7k per year
...Are you passionate about customer service? Looking to build your career in an exciting industry... ...up new contracts and jobs, providing client portal support, distributing invoices... ...relationships. Location: 24 Mews Pl, St. John's, NL A1B 4G3 Salary: $43,000 - $45,700...Long term contractTemporary workInternship- Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We...Part timeHome officeFlexible hoursNight shiftAfternoon shiftEarly shift
- ...work from home research opportunities that help shape products, services, and user experiences. Role Overview We’re inviting... ...all backgrounds, including those searching for customer service representative roles, to express interest in joining upcoming consumer market...Part timeCasual workRemote workWork from homeFlexible hours
$19.67 per hour
...Overview Job Skills / Requirements Site Description St. Clare’s Mercy Hospital is a major acute care hospital in St. John’s operated by Newfoundland and Labrador Health Services, providing essential services such as emergency care, surgery, and inpatient treatment...Full timeImmediate startShift workNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Services Representative - St John's. Be the first to apply!
Related searches
- customer service assistant work from home St John's, NL
- client service specialist St John's, NL
- customer service officer St John's, NL
- customer support specialist St John's, NL
- représentant de service St John's, NL
- customer service representative full time St John's, NL
- customer team member St John's, NL
- customer experience specialist St John's, NL
- client advisor St John's, NL
- full time customer service representative work from home St John's, NL
