Chef d’équipe
Full-time
Dollarama
En tant que membre de l’équipe de gestion, le chef d’équipe apporte son soutien au gérant et à l’assistant-gérant du magasin en supervisant les opérations quotidiennes.
Tâches quotidiennes (sans s’y limiter)
- Diriger et superviser les associés en leur offrant conseils et soutien.
- Responsable de la présentation en magasin, du remplissage des tablettes et de l’emballage/déballage des expéditions quotidiennes.
- S’assurer du respect des normes d’excellence du service à la clientèle.
- Effectuer les tâches des gestionnaires en service (pauses, présences).
- Mettre en œuvre et maintenir les normes de présentation visuelle.
- Répondre aux plaintes des clients et résoudre rapidement les problèmes.
- Veiller au respect des normes de sécurité et de propreté.
- Assurer la gestion de l’argent et l’ouverture/fermeture au besoin.
- Participer à l’inventaire et à la formation des nouveaux employés.
- Faire un suivi sur les tâches assignées et participer à l’embauche et à l’évaluation du rendement.
Que vous faut-il pour réussir ?
- Minimum un (1) an d’expérience dans le commerce de détail.
- 1–2 ans d’expérience à un poste de supervision.
- Ambition de progresser au sein de l’entreprise.
- Grande disponibilité (jour, soir, fin de semaine).
- Bon leadership et bonnes aptitudes en communication.
- Capacité à gérer les priorités et à performer dans un environnement à haut volume.
Pourquoi joindre notre équipe ?
- Milieu de travail stimulant et diversifié.
- Salaire compétitif et avantages sociaux*
- Régime de retraite avec cotisation de l’employeur*
- Programme de formation et processus d’intégration sur mesure.
- Possibilités d’évolution et de carrières en gestion.
- Seuls les employés à temps plein sont admissibles. Un salarié atteint le statut de travailleur à temps plein après au moins 25 heures/semaine pendant seize (16) semaines consécutives (avec une semaine de grâce sous 25 heures).
L'intelligence artificielle est utilisée uniquement comme outil d'évaluation pour soutenir le processus de recrutement. Elle ne prend jamais de décision de rejet de candidature. Toutes les décisions finales sont prises par des recruteurs humains.
Vacancy posted 1 day ago
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