office manager.

Our client in Dorval is currently looking for an office manager.
The Office Manager / Service Operations Lead is responsible for overseeing service operations and office administration. This role ensures smooth internal coordination and office management, while supporting logistics in a collaborative capacity. Reporting to the Director of Operations this person will perform any other related tasks as required.

Advantages
Monday-Friday 8:00AM-4:30PM or 8:30AM-5PM
Benefits (Medical, Dental)
Competitive Salary 65,000$-80,000$ (based on experience)
Performance Bonus
2-3 weeks vacation (based on experience)
Work for a leader in the industry
Work for a growing organization

Responsibilities
Office Administration (Primary Focus)
Act as the main point of contact for customer coordination and support
Manage scheduling and follow-ups for service and office activities
Maintain CRM and customer master data
Support invoicing and coordination with finance
Assist with organizing employee trainings, meetings, and team events
Support customer and visitor visits and meetings

Logistics Support (Secondary / Coordinative)

Serve as an interface with the logistics team to ensure smooth communication
Support issue resolution related to shipments or inventory
Provide reporting and visibility on inventory and service-related metrics

Team Leadership & Administration
Provide guidance, coaching, and feedback to direct reports (administration employees)
Conduct bi-annual performance reviews for direct reports
Approve time sheets and support internal tools (SuccessFactors, ADP)
Provide monthly metrics to Operations Manager on service, inventory visibility, and office operations

Facilities & Health & Safety
Support facility infrastructure planning and approvals
Act as site safety supervisor for health & safety compliance, audits, and training

Qualifications
Bachelor’s Degree and/or 5 years of relevant experience
Strong business and service operations knowledge
Experience as an Office Manager
Bilingual in French and English (written and spoken)
English-speaking internal and external [clients/partners/employees] located outside Quebec on a [daily/regular] basis
Excellent communication, organizational, and time management skills
Ability to coordinate across multiple teams and functions
Detail oriented
Able to set objectives and support the teams when necessary
Help with expansion of a company
Proficient in Excel, Word, Outlook, PowerPoint; SAP knowledge preferred
Ability to make decisions and solve problems proactively

Summary
Why Randstad?

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At Randstad, we're here to help you find the right fit.

If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at Show phone number and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to View email address on randstad.com / View email address on randstad.com

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Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process. show more