Security Field Team Trainer at Mount Sinai Hospital

Security Field Team Trainer at Mount Sinai Hospital

Full-time Toronto, Canada On-site CA$27.86/hr

Posted Thursday, 10/22/2026

Position Overview

Title: Security Training Coordinator
Employment Type: Full-time
Pay Rate: $27.86/hour
Site: Mount Sinai Hospital & Hennick Bridgepoint Hospital
Schedule: Monday to Friday, 09:00 - 17:00
Overtime Methodology: Averaging Agreement (Overtime after 88 hours)

Site Overview

Sinai Health is a premier academic health science center and a leader in integrated care. Supporting both Mount Sinai Hospital and Hennick Bridgepoint Hospital, this environment blends fast-paced healthcare security operations with compassionate, community-focused patient care.

What You'll Be Doing

• Lead and coordinate training programs for all new security staff across assigned sites throughout their initial 90-day probationary period.
• Supervise contract security guards during their training period and deliver scenario-based, in-person, and virtual instruction.
• Ensure all guards complete mandatory Paladin and hospital-specific online training before working independently.
• Conduct formal evaluations of new staff, monitor performance, and report findings directly to the Client Service Manager and Security Services Management.
• Proactively identify training gaps, debrief major incidents, and develop targeted training materials and continuous improvement programs.
• Verify that all guards maintain active licensing, wear proper uniforms, and possess required safety equipment and PPE.
• Collaborate with Team Leads and Shift Supervisors to support ongoing guard development and address performance limitations.
• Deliver exceptional customer service to patients, staff, and visitors while upholding strict confidentiality and health and safety standards.

Must Haves

• Minimum of two (2) years of security experience with demonstrated experience in training or mentorship.
• Strong written and spoken English communication skills, with the ability to write clear evaluations and training materials.
• Complete immunization records (Mumps, Measles, Rubella, Varicella, COVID-19, and a two-step TB skin test).
• Ability to be clean-shaven to meet N95 mask fit-testing standards.
• Legally authorized to work in Canada.
• Certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB), or willingness to complete Paladin's pre-employment certification program prior to onboarding (covered by Paladin with a 6-month commitment).

Nice-to-Haves

• Experience working with Power BI or equivalent training matrices and reporting dashboards.

What's In It For You?

• Comprehensive medical, dental, and life insurance benefits.
• Paid vacation, sick days, and holidays.
• Free uniforms provided, complete with a dry cleaning and tailoring allowance.
• On-demand pay options (work today, get paid today).
• Clear pathways for career development and internal advancement.

Application Deadlines

Internal Closing Date: October 14, 2026
External Closing Date: October 21, 2026

Why Join Our Team?

Paladin Security: Great Place To Work Certified 2026 - Making the World a Safer and Friendlier Place because we CARE !

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.