travel agency manager
$46.15 per hourFull-time
Top Canada Tours
Overview
Languages
English
Education
- Bachelor's degree
- English language and literature, general
- Business/commerce, general
- Tourism and travel services management
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Asset languages
- Mandarin
- Cantonese
Work setting
- Retail service establishment
- Urban area
- Willing to relocate
- Travel wholesalers
- Travel agency
- Tourism/travel services
Responsibilities
Tasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Conduct performance reviews
- Supervise office and volunteer staff
Supervision
- 3-4 people
Experience and specialization
Computer and technology knowledge
- Database software
- Electronic mail
Area of work experience
- Tourism
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
Personal suitability
- Client focus
- Excellent oral communication
- Organized
- Team player
- Ability to multitask
Benefits
Other benefits
- Free parking available
- Other benefits
- Team building opportunities
Vacancy posted 5 days ago
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