Strategic Account Manager - Central Canada

Job Details
Job Location: ON, Salary Range: $90,000.00 - $120,000.00 Salary/year, Company Summary: At Young Innovations, we foster a dynamic environment where team members make an impact every day as part of a collaborative, inclusive culture. Together, we serve the dental profession and their patients, united in our mission of achieving a Lifetime of Oral Health™.We embrace diverse perspectives and encourage bold thinking, challenging traditional approaches with a bias for action. Whether you’re looking to expand your skills or grow your career, Young is here to support your goals and continuous learning. At Young, YOU are at the core of what we do.Position Overview
We are looking for a highly motivated and experienced Strategic Account Manager to join our team at Young Innovations. This role is ideal for someone who excels at building strong, long lasting relationships with key clients and partners. The successful candidate will be responsible for managing a portfolio of high value dental accounts, driving growth, and ensuring customer satisfaction through tailored solutions and strategic initiatives.You’ll like this role if:
Building relationshipsPartnering with internal managers to create better value to our customersWhy You’ll Love Working Here:
Medium sized company, not too big, not too small, just enough to get things done and see your impactDid we say benefits? Full medical, dental, vision, RRSP, parental leave, paid holidays, paid time off, short & long term disability insurance, and more!Working in a fast-pace environmentWho you’ll work with:
This role reports to the Country Manager with a team of Strategic Account ManagersWhat You’ll Do:
Account Management
Build and maintain strong, long term relationships with key distributor partners, ensuring satisfaction and loyaltyServe as the main point of contact for high-priority accounts, addressing their needs and concerns effectivelyStrategic Planning & Execution
Develop customized account strategies to drive sales, identify growth opportunities, and improve overall account performanceWork closely with distributors to understand their business needs and align our products and services to meet those needsSales Growth & Retention
Lead efforts to expand business with existing clients through upselling, cross selling, and identifying opportunities for new product introductionsEnsure that clients achieve maximum value from our dental products and services, enhancing retention and satisfactionClient Consultation & Education
Serve as a trusted advisor to dental practices, clinics, and other key accounts by providing expert guidance on dental products, industry trends, and best practicesCollaboration with Internal Teams
Partner with sales, marketing, customer service, and product development teams to ensure that client needs are met and exceededCoordinate the execution of promotional campaigns, product launches, and training initiativesPerformance Analysis & Reporting
Monitor account performance, track KPIs, and provide regular reports on sales growth, and strategic objectives. Use data to drive improvements and recommend solutions for distributor successContract Negotiation & Renewals
Manage contract negotiations and renewals for strategic accounts (mid size groups), ensuring favorable terms for both the client and the companyQualifications: What You’ll Bring:
Minimum grade 12 education. A bachelor’s degree in business, healthcare, or a related field is preferredProven experience in strategic account management, business development, or a related role within the dental or healthcare industryStrong knowledge of dental products, services, and technologies, with the ability to provide expert advice to clientsDemonstrated success in managing high value accounts and driving revenue growthExcellent communication, presentation, and negotiation skills with the ability to influence and build trust with senior level clientsStrong problem solving abilities, with the capacity to proactively address client issues and provide solutionsStrong organizational and time management skills, with the ability to manage multiple accounts and priorities effectivelyTechnical Skills
Ability to analyze data, identify trends, and make strategic recommendationsProficiency in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office SuiteCompensation Range
$80,000 to $100,000 CAD plus bonus, car allowance, and expense account.The pay range reflects the minimum and maximum target for the position at the time of posting. Within the range, the compensation will be determined based on education/training, skill set, experience, and other organizational needs.Work Environment
Remote EnvironmentThis position is fully remote, meaning you will perform your work from a home office or another approved location rather than a traditional company office. As a remote team member, you will be expected to maintain a reliable internet connection, a productive and distraction-free work environment, and consistent availability during established business hours. Regular communication and collaboration will take place through virtual tools (e.G., video conferencing, messaging platforms, and email), and you will be responsible for staying engaged, meeting deadlines, and participating in team meetings and company initiatives. While the role offers flexibility and eliminates commuting, it also requires a high level of self-motivation, organization, and accountability to be successful.This position is available due to an existing vacancy.Compliance
In compliance with AODA legislation, if you require accommodation during any part of the recruitment process, please advise Human Resources.
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