Senior People Operations Analyst

Senior People Operations AnalystLocation: Remote – Toronto, Canada or East Coast North America, with occasional travelCompany Description
Dorado Software Group currently includes portfolio companies NedGraphics and Optitex. NedGraphics ( provides specialized CAD/CAM design software for fashion, retail, home textiles, carpet and flooring, and other textile industries. Optitex ( is the leading global provider of integrated 2D/3D product development software solutions for the fashion, apparel, transportation interiors, and furniture markets.Both NedGraphics and Optitex solutions improve customers’ sustainability by enabling them to reduce material sampling and production waste. The Dorado portfolio is expanding its focus to broader sustainability technologies, such as greentech and cleantech, including circularity, supply chain traceability, renewable energy, regenerative agriculture, clean water, biodiversity and beyond.Dorado Software Group is a division of Constellation Software ( which is publicly traded on the Toronto Stock Exchange (TSX:CSU) and has a market cap of approximately $50B CAD. We acquire, manage, and build mission-critical vertical market software companies that are located all over the world. Constellation has completed over 1,300 acquisitions since inception in 1995 across dozens of industries.As is Constellation’s unique model, Dorado Software buys and holds companies forever, which requires continuous investment in our businesses - their products, brands, and people - and a long‑term horizon for strategic decisions. We are all about strengthening these businesses and enabling them to grow - whether through organic measures such as new initiatives and product development, day‑to‑day business, or through acquisitions.Key Responsibilities
HRIS Administration and Data Integrity
Maintain all employee data in BambooHR with accuracy, including new hires, terminations, status changes, compensation updates, and reporting structure changesConduct regular data audits to identify and correct inconsistencies, duplicates, and gaps;
consolidate employee information from scattered sources into BambooHR as the single source of truthEnsure accurate data flows between BambooHR, Pinpoint (ATS), and Lattice (performance);
maintain employee filesin compliance with applicable regulationsHandle all employee data in accordance with applicable privacy legislation across jurisdictions, including applicable Canadian and US state privacy laws, and international equivalents;
ensure personal data iscollected, stored, and processed lawfully and with appropriate access controlsPayroll and Benefits Coordination
Execute payroll coordination across all jurisdictions by following established processes - preparing and submitting people data to Finance, third‑party payroll providers, and employer of record (EOR) partners across North America, South America, EMEA, the Middle East, India, and APAC (new hires, terminations, compensation changes, bonuses, and stipends)Reconcile against BambooHR records and flag discrepancies to the Director for resolutionServe as the first point of contact for routine employee payroll and benefits questions, escalating anything outside standard parametersOnboarding and Offboarding
Execute end‑to‑end onboarding for all new hires, including system setup, background checks, benefits enrollment, orientation scheduling, and equipment coordination with ITProcess employee terminations, including system updates, final pay calculations, applicable federal and provincial/state separation requirements, and exit logisticsMaintain and track onboarding plans with hiring managers;
continuously improve onboarding and off‑boarding checklists based on feedbackRecruitment Administration
Administer Pinpoint ATS, including job postings, candidate pipeline management, interview scheduling, and coordination with hiring managers and external recruitersSend offer letters and process pre‑hire documentation;
maintain recruitment dashboards and report on pipeline metrics including time‑to‑fill, source effectiveness, and candidate volumeCompensation Data Support
Maintain compensation data in auditable spreadsheets and systems;
support the Director and VP during annual compensation and performance review cycles with data, reporting, and administrative executionAI Tools and Process Automation
Use AI‑powered tools and agents to streamline repetitive HR tasks such as data validation, document drafting, employee query triage, and report generationIdentify process inefficiencies and propose improvements, leveraging AI automation, system features, formulas, and workflow tools to reduce manual effortSupport the Director in evaluating and rolling out new AI tools within the People technology stackProcess Documentation and Improvement
Document all repeatable HR processes as clear, step‑by‑step SOPs;
maintain the internal HR knowledge base so that processes are not dependent on any single personReporting and Dashboards
Build and maintain reporting dashboards in Excel, BambooHR, and other tools covering headcount, turnover, time‑to‑fill, and compensation distribution;
prepare ad hoc reports for leadership as requestedUse AI‑assisted analytics and visualization tools to improve the speed and quality of people reportingTravel
Travel to offices in other international locations to provide HR support as necessary or to attend eventsQualifications for Success
6-10 years of experience in People Operations, HR Operations, or HRIS administration.Hands‑on experience administering an HRIS platform such as BambooHR, ADP, Workday, or HiBob, with direct responsibility for data accuracy.Advanced Excel proficiency, including formulas, pivot tables, lookups, and dashboards.Experience coordinating payroll with third‑party providers across multiple jurisdictions.Experience executing end‑to‑end onboarding and off‑boarding processes.Strong attention to detail with a proactive approach to identifying and resolving data issues before they escalte.Strong written communication skills with the ability to document processes clearly and flag issues proactively.Comfortable working asynchronously across time zones.Comfort using AI tools and a willingness to adopt new AI‑powered platforms as part of daily workflows.Experience with BambooHR, Pinpoint, and/or Lattice is preferred.Experience with SharePoint or similar content management and collaboration platforms is preferred.Experience in software or technology companies is preferred.Familiarity with multi‑country employment contexts is preferred.Experience with EOR providers (e.G. Deel) is preferred.SHRM‑CP, CHRP, or equivalent HR qualification is preferred.About Dorado Software Group
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
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