Service Coordinator
$20 per hourFull-time
POSITION SUMMARY:
Working from our Service Delivery Centre based in Hamilton , this position will be responsible for the efficient and effective coordination of client care. This is Part time contract every weekend 7AM-7PM Saturday and Sunday and a Casual every alternate weekend 1PM-9PM or 7AM-3PM.
Why Join SE Health?
- Competitive Total Rewards
So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks. - Flexibility & Belonging
Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first. - Purpose & Impact
Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada. - Growth That Meets Your Ambition
Access tuition support, training and meaningful career pathways across a growing, future-focused organization
RESPONSIBILITIES:
- Provide schedule planning support to health care team
- Appropriately schedule staff to ensure continuity of care in the provision of service delivery
- Update and maintain an electronic client database
- File and maintain client records
- Perform data entry of all relevant client, employee and billing information
- Respond to all caller inquiries with efficiency and appropriate urgency
- Provide support to billing activities
- Generate and distribute various scheduling and billing reports
- Investigate and follow up in errors/discrepancies in services ordered or provided.
- Other office administrative duties as assigned.
REQUIREMENTS:
- Must be available Monday- Friday 3:00 pm- 9:00 pm
- Intermediate data entry/keyboarding skills
- Experience using a PC database
- Intermediate reading comprehension and excellent verbal communication skills
- Demonstrated customer service skills and problem solving
- Adaptability and the ability to deal with tight deadlines
- An ability to work independently
- An ability to prioritize, multi-task and deal with competing priorities
- Good personal organizational skills
- Courses in medical administration or health care training are preferred
- Related work experience and a familiarity with community health care services is preferred
- Preference for French language skills
- Basic computer skills in MS Word and MS Excel are preferred
About SE Health SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.
C OVID-19 : To protect the health of our clients, teams, and communities, all SE Health employees must be fully vaccinated (two doses, 14+ days since the final dose)
Accessibility : If you require accommodations due to illness or disability, please contact Talent Acquisition at View email address on careers.sehc.com .
AI and compensation details:
We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The hiring pay range is $20.00 per hour .
Vacancy posted 21 hours ago
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