Director, Human Resources (People, Partnerships & Operations)

Director, Human Resources (People, Partnerships & Operations)About APSAlberta Pension Services Corporation (APS) guides the pension experience on behalf of Alberta’s public sector pension plans. APS was incorporated in 1995 under Alberta’s Business Corporations Act with the Government of Alberta as the sole Shareholder.
APS provides administrative services to more than 525 participating employers across Alberta, as well as pension-related services to over 435,000 members and pensioners. Pension plan funds are managed annually through receipts and disbursements to and from employers, members and other pension plans. APS takes pride in holding itself accountable and continuing to meet or exceed service levels for plan members, pensioners and employers.
Reporting to the Vice President, Human Resources & Organizational Development, the Director, People Partnerships & Operations is a member of the Senior Management Team. They will provide strategic and operational leadership across key functions that contribute to APS’s employee experience and culture. Passionate about fostering proactive, innovative and people-centred service delivery, the Director will work closely with internal clients across APS to ensure the suite of people programs and services aligns with strategic priorities and operational needs.
The Director will lead two Managers and a total team of approximately 12 team members focused on delivering Strategic Business Partnerships, Talent Acquisition, People Insights and HR Analysis, Total Rewards Programs, Pay and Benefits, and Employee Well-being Programs.
REPORTS TOVice President, Human Resources & Org. Dev.
TEAM
2 Managers;
approx. 12 team members
SALARY RANGE
$113,807 – $167,459 per annum
About the Ideal CandidateYou are a strategic HR leader who knows how to support and guide a high-performing team through trust, clarity and thoughtful service delivery. You bring confidence and care to complex employee, labour relations and operational matters, helping leaders make informed decisions while creating a positive employee experience. You foster continuous improvement and invite innovative thinking. Most of all,
you believe HR is at its best when it partners closely with and supports business operations outside of HR for organizational success .
Primary Roles and ResponsibilitiesStrategic Leadership & Integration
Is a member of the Senior Management Team.
Contributes to the development and implementation of organization-wide initiatives developed by the Executive and Senior Leadership team to advance APS’s strategic plan.
Works with HR & OD divisional leadership to align people programs and services to key priorities identified in APS’s strategic plan.
Facilitates a collaborative approach to the design, implementation and ownership of people programs within the HR & OD division and across APS teams.
Partners with organizational leaders, including other Managers, Directors and Executive team members, to proactively identify and respond to operational opportunities and challenges through a people lens.
Strategic Business Partnerships
Oversees day-to-day delivery of advisory services to support leaders and teams across APS with workforce planning, employee relations and labour relations needs.
Fosters strong partnership and operational integration of People Services team members into operational teams to promote proactive engagement of workforce needs and identify people-centred solutions.
Provides oversight of all labour relations activities, including leading labour strategy, participating in or leading collective bargaining, guiding day-to-day union relations, and actively supporting grievances and issues management.
Provides oversight of all talent acquisition activities, ensuring best-in-class recruitment, selection and onboarding processes to support talent attraction and internal promotion.
People Insights & HR Analysis
Fosters a data-driven culture within the People Services team to support clients, optimize systems, and make workforce decisions and recommendations.
Leads initiatives to modernize processes, workflows and use of data across the People Services functions to better enable operational teams with workforce decisions.
Facilitates the identification and development of key people and culture metrics, reporting and dashboards for use by various internal and external audiences.
Total Rewards
Provides oversight of APS’s Total Rewards Program, ensuring compensation, benefits, and other non-monetary and monetary rewards position APS as a top employer.
Proactively conducts scans and identifies opportunities to enhance APS’s Total Rewards Program offerings.
Fosters a culture of high performance and recognition, ensuring recognition strategies are built into and aligned across people programs and services.
Drives the implementation and administration of a full suite of programs that reinforce a workplace supporting employee health, wellness and resilience.
Oversees development of workplace strategies and programs that support effective management of employee leaves, absences and return-to-work practices.
Payroll & Operational Effectiveness
Provides oversight of pay and benefit administration activities, ensuring high quality and accuracy of employee services.
Leads the continuous improvement of HR operations, improving systems and processes for pay, benefit and other employee services.
Qualifications
A degree in human resources, business administration, commerce or a related field;
an equivalent combination of education and experience may be considered.
Chartered Professional in Human Resources (CPHR) designation is preferred.
Progressive senior HR leadership experience, including experience leading teams and advising senior leaders on complex people matters.
Strong knowledge of employee and labour relations, HR operations, compensation, payroll, HRIS and talent acquisition practices.
Demonstrated ability to build trusted relationships, influence decisions, manage sensitive issues and communicate with professionalism and discretion.
Experience leading process improvement, service delivery enhancements and change within an HR function.
Sound judgment, analytical thinking and the ability to balance operational needs, risk, compliance and employee experience.
CompensationThe salary range is
$113,807 to $167,459 per annum, commensurate with experience, education and qualifications.
Community-minded workplace with a friendly team environment.
Vacation starting at 20 days per year, 13 statutory holidays, personal days, plus office closure between Christmas and New Year’s Day.
Competitive benefit package featuring extended health and dental benefits and a 100% employer-paid flexible spending account.
In-house training programs, extensive career development and coaching program, access to external education opportunities, and wellness programs.
Discount programs through various partner agencies.
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