New Installations and Modernizations Coordinator

Location: Toronto, ON, Canada 
Job ID: 91742 

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contributes to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

With Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line.

Join us as a

New Installations and Modernizations Coordinator

Your main responsibilities

The New Installations\Modernization Coordinator is responsible for managing and continuously improving support and coordination services for all New Installation and Modernization projects from award thru to close out. This will involve customer interaction, process management, and the detailed planning and organization of projects, including ordering construction related material, receiving parts, and conducting construction and modernization site visitations.

Responsibilities

Administration

• Assist New Installation\Modernization team in all aspects of their jobs, including processing project documentation, dealing with suppliers, field requests, and customer requests
• Prepare required documentation for New Installations\Modernization turn-over
• Prepare and send project documents, correspondence and manuals as required
• Attend construction meetings, prepare and distribute minutes
• Ensure project billings and vendor invoices are accurate
• Assist with collections
• Maintain technical and ISO databases
• Filing and other administrative duties

Process Management

• Support bid and quotation process
• Review customer contracts to ensure they coincide with Schindler installation policies
• Monitor and update SAP and Project Planner to ensure all major project milestone dates are met
• Assist with coordinating and receiving material in warehouse, as well as coordinating shipping and deliveries to sites
• Assist with project cost control through the preparation, issuance and processing of contract change orders and the review of supplier invoices and construction crew time tickets to ensure accuracy and coding to proper accounts
• Assist with maintaining project milestones by assisting Sales with the approvals process
• Plan, monitor and control TSSA submission process to meet project schedule
• Plan and coordinate TSSA Inspections of all Projects

Customer Orientation

• Communicate with customers both internal and external including general contractors, architects and other trades
• Apply knowledge of Elevator and Building code requirements to respond to customer or architect inquiries
• Assist with turn-over to customers

Health and Safety

• Participate in Joint Health and Safety Committee meetings including researching of tabled issues, coordination of training activities, meeting minute distribution, and safety board maintenance
• Annual review of field tooling and safety equipment requirements.

Modernization

• Organize provincial Safety Authority directives and monitor their progress
• Monitor the modernization weekly labor plan and complete budget updates
• Assist with Modernization activities as required

What you bring

Knowledge

• Bachelor’s degree – preferably in Business Administration or Engineering
• Proficient in MS Office
• Communication: Communicate clearly and articulately
• Customer Service: Demonstrate customer focus through improving performance; Demonstrate commitment to customer service through improving customer satisfaction
• Negotiation: Ability to negotiate both persuasively and effectively in a tactful manner so as to gain customers’ acceptance
• Persuasion: Motivate customers to act or react in a manner to support business growth
• Presentation: Ability to present materials clearly and engage audience
• Problem Solving: Ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements
• Teamwork: Ability to interact with all levels and be an integral part of the operation

What’s in it for you?

• Competitive Salary (commensurate with experience)
• Competitive Bonus Incentive Program or Commission Plan
• Wide range of professional and leadership development opportunities
• Competitive Extended Health, Dental & Vision Plans
• Generous Paid Time Off Plans
• Tuition Reimbursement Program
• Competitive Group RRSP with Company Match

The salary range for this position is $54,000 to $68,000 CAD.

This range represents base salary only and does not include bonus, incentive compensation, or benefits. Eligible employees may participate in discretionary incentive programs based on individual and company performance. A comprehensive benefits package is offered to eligible employees

Actual compensation will be determined based on a variety of factors, including relevant experience, education, skills, and market conditions, as well as internal equity considerations, in alignment with our overall compensation practices.

In addition to base pay, this role will be eligible for: Bonus Incentive Program.

We are committed to fair and transparent compensation practices. This posting represents an existing vacancy. The salary range disclosed reflects our good-faith estimate of base pay at the time of posting.

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this position.

We do not use artificial intelligence in our hiring or evaluation process. All hiring decisions are made by authorized human personnel.

We Elevate… Your Career

Become part of our team and help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler! 
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By submitting this application, you consent to allow Schindler Elevator Corporation to share your application details (including your personal information) with our third-party recruitment partners and affiliate companies.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.