Business Systems Analyst
Full-time
Valsoft Corporation
UnionWare is looking for client focused and driven Business Systems Analysts to join their team!
ABOUT UNIONWARE:
UnionWare ULC, based in Winnipeg, Manitoba, has been building and supporting membership-management software for labour unions since 1998. The platform centralizes tasks like membership tracking, dues processing, grievance handling, and event coordination - serving unions across Canada, the U.S., and Australia. Rooted in Winnipeg’s vibrant tech community, UnionWare combines local talent and global reach to empower organized labor with streamlined, data-driven tools.
About the Role
We’re looking for a Business Systems Analyst to lead client-facing software projects from discovery through delivery. This role blends technical expertise with project leadership, requiring someone who can translate complex client needs into actionable software requirements while coordinating cross-functional teams to deliver high-quality solutions.
You’ll work closely with clients and internal teams to scope, design, and implement tailored software solutions that drive operational success. If you thrive in a fast-paced environment and enjoy solving real-world problems with technology, we’d love to hear from you.
Key Responsibilities
- Lead small to large-scale client projects, from planning through execution
- Identify, assess, and document client business requirements
- Define clear scopes of work and translate them into detailed technical documentation
- Collaborate with Solutions Architects and Developers to design and validate solutions
- Review completed work to ensure alignment with client expectations
- Present solutions to stakeholders and support training plans for new clients
- Coordinate with Project Managers on timelines, scope, and status updates
- Partner with Data Migration Analysts to ensure successful data transitions
- Participating in Agile ceremonies including Sprint Planning and Retrospectives
- Contribute to the continuous improvement of business analysis standards
- Travel periodically across North America, Australia, and the UK
Qualifications
- Minimum 3 years of experience as a Business Analyst or in a similar client-facing technical role.
- Post-secondary education in Computer Science, Business Administration, or equivalent experience.
- Proven experience in:
- Professional Services delivery , including client engagement and solution implementation.
- Project Management , with a strong grasp of timelines, scoping, and cross-functional coordination.
- Systems Analysis , including requirement gathering, process mapping, and solution design.
- Systems Management , with an understanding of software lifecycle, deployment, and performance monitoring.
- Strong planning, problem-solving, and analytical skills.
- Familiarity with Agile, Scrum, and Kanban methodologies.
Skills & Attributes
- Strong technical background with the ability to conceptualize and design software solutions
- Excellent communication and client engagement skills
- Analytical mindset with a natural curiosity and desire to understand “why”
- Ability to quickly become a domain expert in new environments
- Strong decision-making, prioritization, and time management skills
- High attention to detail and commitment to quality
- Self-management, adaptability, creativity, and initiative
- Experience with AI tools for transcription, task management, and requirement generation is an asset
Ready to make an impact? Apply now and help us shape the future of client-driven software solutions.
#ValsoftG1
Vacancy posted 23 hours ago
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