Enrolment Services Support

Job Responsibility: Faculty/Department UR International Unit UR International Employee Group CUPE 5791 Collective Agreement Consideration Open with preference given to CUPE 5791 members(NON-RESEARCH). CUPE 5791 Job Family Category Staff Number of Vacancies 1 Position Summary Are you a multitasking maestro with a knack for organization and a passion for helping others? Join our Enrolment Services Support team! Reporting to the Manager, International Enrolment Services, this position performs administrative and staff support duties, and is responsible for the smooth delivery of all front-line and customer service operations for the International Enrolment Services office. What You'll Do:

• Responds to front-line inquires by phone, email, in-person walk-ins, and virtual platforms;
• Organizes office mail, and sends out courier packages;
• Procures office supplies;
• Data entry of international undergraduate application and prepares student application materials for next phase of processing;
• Responsible for daily maintenance of office files;
• Process payments, issue receipts, and daily cash-out procedure;
• Provides support for monthly reconciliation process;
• Schedules appointments and coordinates meetings;
• Assists with the delivery of domestic and international events;
• Assists in writing, editing and proofreading documents and materials;
• Supervises the daily workflow and coordinates the training of all new Enrolment Services Support staff on front line procedures;
• Running application reports as necessary and providing to the Manager;
• Generating and sending admission decision letters;
• Updates social media sites and the unit's website;
• Provides general administrative support;
• Plus More: Be ready to take on additional related tasks as assigned - your role is dynamic and essential to our success!

Why Join Us?At the University of Regina, we're more than just a campus - we're a community! Join our team and enjoy:

• Meaningful Impact: Your work directly contributes to creating a better environment for students, faculty, and staff.
• Professional Growth: We support your development, offering opportunities for advancement and learning.
• Work-Life Balance: We value your well-being and know your personal life is most important!
• Dynamic and Inclusive Workplace: We value diversity and inclusivity. You'll be part of a team that celebrates different perspectives, backgrounds, and experiences, making every day an opportunity for personal growth.
• Innovation Culture: We encourage fresh ideas and innovative thinking.
• Competitive Compensation: We offer competitive compensation package and benefits to reward your talent. A few of the these benefits include Health/Dental/Vision Benefits, flexible spending account, Defined Benefit Pension Plan, and much more!

Position Requirements What You'll Bring to this Position:

• Grade 12, supplemented by the successful completion of a recognized business course;
• Minimum of three years' related experience, preferably within a university environment;
• An equivalent combination of education, training, and experience may be considered.

Skills That Will Ensure Your Success in the Role:

• Demonstrated knowledge and skill in the use of Microsoft Office (Word, Excel, Access, and Outlook).
• Knowledge and skill in the use of University's systems is an asset.
• Knowledge of the University community, programs and administrative offices.
• Knowledge of University policies and procedures is an asset.
• Ability to make administrative/procedural recommendations on sensitive and confidential issues.
• Demonstrated knowledge of generally accepted accounting principles, procedures, and processes.
• Experience in records management and tracking of information.
• Ability to maintain confidentiality of records and information.
• Ability to communicate effectively, both verbally and in writing.
• Ability to understand and execute oral and written instructions.
• Ability to work independently with minimal supervision.
• Ability to provide excellent customer service.
• Ability to organize multiple tasks and meet deadlines while maintaining accuracy and attention to detail.
• Demonstrated knowledge of and skill in office practices, principles and procedures.
• Strong interpersonal skills.
• Skill in the use of operating basic office equipment.

Physical Demands Pay Grade CUPE Phase 4 Salary Range $44,262.40- $59,768.80 Annually Status Term Work Hours Monday to Friday: 8:15 a.m. - 4:30 p.m. In addition: Work outside regular hours, evenings and weekends may be required. Work from home not an option. Travel within Canada and abroad may be required. Duration (if Term/Temporary) Two (2) years; with the possibility of extension and/or becoming permanent Full-Time/Part-Time Full Time Preference Posting No Preference Target Posting Not Targeted Additional Information Contact Information Job Open Date 06/02/2025 Job Close Date 06/08/2025 Open Until Filled No Special Application Instructions We know imposter syndrome can get in the way, so please don't hesitate to apply. We'd love to hear from you. Submit your application today! Diversity Statement The University of Regina is committed to an inclusive workplace that reflects the richness of the community that we serve. The University welcomes applications from all qualified individuals, including individuals within the University's employment equity categories of women, persons with disabilities, members of visible minorities, Indigenous persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code.