Guest Services Captain
$20.95 per hourFull-time
Fairmont Hotels & Resorts
Company Description
Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.
Guest Services Captain
Be an ambassador for an exceptional guest experience as Guest Services Captain, where your passion for service will inspire your team and make our guests feel valued.
This is a permanent, full-time position, starting in August 2026.
Starting Rate of Pay: $20.95 per hour
We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $24.50.
Job Duties Include
- Lead and supervise the Guest Services team while ensuring all service standards are followed
- Handle guest concerns and react quickly, logging and notifying proper departments
- Attend regularly scheduled departmental meeting
- Assist in managing the departmental budget and scheduling colleagues accordingly
- Balance operational, administrative and colleague needs
- Assist guests regarding hotel facilities in an informative and helpful way
Qualifications
- Valid Class 5 BC Drivers License
- Valid Class 4 BC Drivers License (preferred)
- Previous leadership experience in Guest Services
- Previous Property Management System experience preferred
- Proficient in MS Office
Job Perks & Benefits
- Subsidized staff accommodation provided
- Complimentary meal in our staff cafeteria per shift
- Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
- Hotel leisure benefits including Golf/Ski passes
Additional Information
Visa Requirements : To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: View email address on ca.workus.org
#CWMRSummer26
Vacancy posted 13 hours ago
Similar jobs that could be interesting for youBased on the Guest Services Captain in Whistler, BC vacancy
$20.55 per hour
...slope-side Health Club, and 519 guestrooms and suites. Banquets Captain Your ability to work as a team player combined with your service skills and your engaging personality will ensure that our Guests have a memorable experience during their function. This is a full...SuggestedHourly payPermanent employmentFull timeSummer workWorldwideShift workFairmont Hotels & Resorts
Whistler, BC5 days ago$18.8 per hour
...resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites. Job Description Guest Services Attendant First impressions are everything! Your engaging smile and personality are the essence of a great Guest Services Agent...SuggestedHourly payPermanent employmentFull timeSummer workWorldwideShift work$66k - $69k per year
...hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites. Job Description Assistant Guest Services Manager As the Assistant Guest Services Manager, you will lead and manage all aspects of the Guest Services department - including...SuggestedPermanent employmentFull timeSummer workLocal areaWorldwideShift work$20.55 per hour
...guestrooms and suites. Job Description In-Room Dining Captain As In-Room Dining Captain, you will be a key... ..., mentor, and inspire team members, and ensure every guest receives timely, accurate, and memorable service. This is a full-time, permanent position,...SuggestedHourly payPermanent employmentFull timeSummer workWorldwideShift work$20.55 per hour
...Job Description Food & Beverage Captain - Portobello This is a full-time, permanent... ...Chateau Whistler's outlets, maximizing service delivery in all areas of the department.... ...smooth operation of F&B outlets Assist guests regarding menu items in an informative and...SuggestedHourly payPermanent employmentFull timeSummer workWorldwideShift work$38.5k per year
...growth in our Company are rich. We are looking for a passionate Guest Experience Manager to grow on our leadership team. This position... ...experiences, and to create relationships between our guests and the Floor Service Team. (Managers, Hosts and Servers). The GEM role is the...Casual workFlexible hoursNight shift$38k - $44k per year
Company DescriptionNestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada...Full timeSummer workAccor
Whistler, BC3 days ago$56k - $58.2k per year
...slope-side Health Club, and 519 guestrooms and suites. Conference Services Coordinator Play an integral part in all group functions at... ...departments to make sure all events go above and beyond our guest's expectations. Salary Range: $56,000 - $58,200 per annum, dependent...Full timeSummer workWorldwideShift workFairmont Hotels & Resorts
Whistler, BC25 days ago$55.8k - $79.72k per year
...outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents... ...snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness...Long term contractFull timeTemporary workSummer workSeasonal workLocal areaShift work$20 - $29 per hour
...Description Join the Lordco Auto Parts Family Warehouse • Delivery • Automotive Parts Representative • Customer Service Location – Whistler, BC Looking for a full-time opportunity where work-life balance really means something? Want to grow your career...Full timeFlexible hours1 day per weekLordco Home
Whistler, BC8 hours ago$26.55 per hour
...and 519 guestrooms and suites. Job Description Royal Service & Reservations Supervisor: Lead our team of Royal Service & Reservations... ...the call center functions, and provide seamless service to our Guests and Colleagues. This is a full-time, permanent position...Hourly payPermanent employmentFull timeSummer workWorldwideShift work$26.55 per hour
...Club, and 519 guestrooms and suites. Job Description Royal Service & Reservations Supervisor: Lead our team of Royal Service & Reservations... ...the call center functions, and provide seamless service to our Guests and Colleagues. This is a full-time, permanent position...Hourly payPermanent employmentFull timeSummer workWorldwideShift work$23.75 - $26.57 per hour
...outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents,... ...snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness...Full timeSeasonal workLocal areaFlexible hoursShift workNight shift$40 - $50 per hour
Overview Languages English Education ~ Other trades certificate or diploma Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Benefits Health benefits ...Remote work$52k - $60k per year
...outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents,... ...snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness...Full timeSummer workLocal areaFlexible hoursShift workNight shift- Durée de l'emploi: Permanent Langue de travail: Anglais Education: Aucun certificat, diplôme ou grade Expérience: Pas d'expérience (formation offerte) Milieu de travail Milieu urbain Tâches Débarrasser et nettoyer des tables, des plateaux et des chaises ...Permanent employmentFull timeFlexible hoursNight shiftWeekend workDay shiftAfternoon shift
McDonald's
Whistler, BC17 days ago $20.4 per hour
...food and beverages Serve food and beverages Take orders and relay to kitchen and bar staff Train staff Provide customer service Train or assist in the training of other workers Supervision ~ No supervision responsibility Credentials Certificates...Permanent employmentFull timeRemote work- Employer: 1401457 B.C. Ltd. o/a Milestones Whistler Business/Work location: 4555 Blackcomb Way, Whistler, BC V0N 1B4 Terms of employment: Permanent, Full time, Day, Evening, Weekend, Shift Wage: $27.69 per hour, 35-40 hours per week Benefits: We may provide periodic...Hourly payPermanent employmentFull timeRelocationWeekend workDay shiftAfternoon shift
$48k - $54k per year
...joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day...Full timeVail Resorts
Whistler, BC3 days ago$67k - $70k per year
...Description Assistant Front Office Manager Providing engaging, sincere, personalized service is one of the ways our Front Office colleagues are turning moments into memories for our guests. Showcase your interpersonal strengths as an Assistant Front Office Manager, where...Full timeSummer workWorldwideShift workAccorhotel
Whistler, BC8 hours ago$23.25 per hour
...technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who... ...make vacation memories happen by ensuring a seamless stay for our guests. What we’re looking for Vacasa is seeking a hard-working,...Full timeWork at officeLocal areaAfternoon shiftEarly shiftVacasa
Whistler, BC8 hours ago$20 - $23 per hour
...outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents,... ...snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness...Full timeSeasonal workLocal areaShift work$850 per week
...consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for customer...Full timeTemporary workPart timeCasual workImmediate startRemote workFlexible hoursAFG Inc
Whistler, BCa month ago$20 - $23 per hour
...outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents,... ...snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness...Full timeSeasonal workLocal areaShift work$75k - $80k per year
...through an active presence on the floor. Leading your teams to deliver service excellence, while creating a supportive environment... ...departments to ensure effective operation of the hotel, and exceptional guest experiences Train and lead the culinary team, ensuring they have...Permanent employmentFull timeSummer workLocal areaWorldwideShift workFairmont Hotels & Resorts
Whistler, BC7 days ago$60k - $65k per year
...DO Assist the Executive Chef in planning menus considering Guests, marketing conditions, dish popularity, and cost. Cook and directly... ...served. Work cross-functionally with the Food & Beverage Services Manager (and Assistant) and Event Managers/Coordinators to...Full timeFlexible hours- ...support the bar program, creating classic and innovative drinks for guests both directly at the bar and through front-of-house staff.... ...REQUIRED EXPERIENCE AND QUALIFICATIONS: Proven frontline customer service experience in a premium setting Strong knowledge of the primary...Full timeLocal areaShift workWeekend work
$52.98k - $73.08k per year
...outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents... ...snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness...Full timeSeasonal workLocal areaShift work$56k - $58.2k per year
...are properly coded for the general ledger Communicate and solve guest inquiries (verbal and written) promptly, and comply with all... ...invoices, bank direct debit and documents to the Centralized Accounting Service Delivery Team, along with other ad hoc duties Qualifications...Full timeSummer workWork at officeImmediate startWorldwideFlexible hoursShift workFairmont Hotels & Resorts
Whistler, BC7 days ago- ...routines using excel and multiple accounts. Order products or services as necessary to maintain the integrity of the space Input... ...a supportive and engaging experience for your team members and guests. A willingness to learn and an openness to feedback, coaching...Weekly payFull timeWork at officeFlexible hours
Earls Kitchen + Bar
Whistler, BC15 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Services Captain. Be the first to apply!
