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customer service sales clerk

$20 - $25 per hour
Full-time

AMELECO ELECTRIC INC.

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • or equivalent experience
  • Electrical and electronic engineering technologies/technicians, other
  • Electrician
  • Marketing research
  • Sales, distribution and marketing operations, general

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages

  • Arabic
  • Mandarin
  • Hindi
  • Spanish
  • Panjabi

Work site environment

  • Non-smoking
  • Clean
  • Business

Work setting

  • Urban area
  • On-site customer service
  • Hardware store
  • Retail business
  • Wholesalers
  • Business services

Responsibilities

Tasks

  • Accept cash, cheque, credit card or automatic debit payment
  • Operate cash register
  • Prepare sales, rental or leasing contracts
  • Supervise staff (apprentices, stages hands, design team, etc.)
  • Operate computerized inventory record keeping and re-ordering systems
  • Provide advice about merchandise
  • Advertise and/or promote products, sales or services
  • Perform data entry
  • Provide customer service
  • Conduct sales transactions through Internet-based electronic commerce
  • Estimate or quote prices, credit or contract terms, warranties and delivery dates
  • Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
  • Maintain sales records for inventory control
  • Prepare merchandise for purchase, rental or lease
  • Use sales forecasting software
  • Supervise activities of other technical sales specialists
  • Resolve product and service related problems
  • Prepare and administer sales contracts
  • Estimate costs of installing and maintaining equipment or service
  • Consult with clients after sale to provide ongoing support
  • Promote sales to existing clients
  • Conduct sales transactions
  • Identify and solicit potential clients
  • Reach to clients after sale or signed contracts to provide ongoing support
  • Review and adapt information regarding product innovations, competitors and market conditions
  • Assess client’s needs and resources to recommend the appropriate goods or services
  • Develop reports and proposals to illustrate benefits from use of good or service
  • Deliver sales presentations
  • MS Office
  • Provide clients with presentations on the benefits and uses of goods or services

Supervision

  • 1 to 2 people
  • 3-4 people

Experience and specialization

Type of product

  • Building materials (other than lumber)
  • Lamps and lighting fixtures
  • Industrial supplies

Computer and technology knowledge

  • Spreadsheet
  • MS Excel
  • MS PowerPoint
  • MS Word
  • Electronic mail
  • MS Outlook

Area of specialization

  • Electrical

Sales experience

  • Electrical and electronic equipment
  • Construction materials, tools and equipment

Additional information

Security and safety

  • Criminal record check
  • Reference required
  • Credit check
  • Driving record check (abstract)
  • Confidential security clearance
  • Basic security clearance

Transportation/travel information

  • Own transportation
  • Own vehicle
  • Valid driver's licence

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Manual dexterity
  • Attention to detail
  • Bending, crouching, kneeling
  • Handling heavy loads
  • Physically demanding
  • Repetitive tasks
  • Ability to distinguish between colours
  • Standing for extended periods
  • Sitting
  • Combination of sitting, standing, walking
  • Hand-eye co-ordination

Weight handling

  • Up to 23 kg (50 lbs)

Own tools/equipment

  • Cellular phone

Personal suitability

  • Adaptability
  • Analytical
  • Collaborative
  • Efficiency
  • Energetic
  • Hardworking
  • Outgoing
  • Positive attitude
  • Quick learner
  • Time management
  • Dependability
  • Efficient interpersonal skills
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Excellent oral communication
  • Accurate
  • Client focus
  • Excellent written communication
  • Initiative
  • Ability to multitask
  • Maturity
  • Honesty

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Bonus
  • Life insurance

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Team building opportunities
  • Parking available
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