Library Technician I (Internal Only)

Job Responsibility:

LIBRARY TECHNICIAN I (INTERNAL ONLY)

LIBRARY SERVICES

Competition No. 25.05.144

CATEGORY SALARY CLOSING DATE Full-Time Continuing (35 hours per week) MSA Band C (Steps 1-8): $22.189 - $32.280 per hour. $40,400 - $58,749 per annum (Based on 35 hours per week). June 1, 2025

About Us

MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton's diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities. Our comprehensive undergraduate university offers 55 programs to more than 19,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.

Opportunity

MacEwan University is seeking a Library Technician I for a full-time opportunity with our Library Services department. You will be the first point of contact for students, faculty, and staff. Your role will be to support and facilitate the use of library collections by all borrowers in MacEwan libraries by issuing library/student identification cards, and ensuring that collections are circulated, shelved and maintained in an effective and efficient manner. It is essential for this role to have extensive knowledge of the Workflows module in Symphony ILS and education and experience.

Key responsibilities include:

• Maintaining collection items, creating user records, and placing holds using the circulation module of the integrated library system;
• Providing instructional assistance with laptops, iPads, cameras, and other complex equipment in the Emerging Technology collection;
• Answering library account inquiries and providing in-depth information to students, faculty, staff, and members of the public about library borrowing policies and procedures;
• Conducting reference interviews with users who request assistance determining their information needs and providing guidance to enable them to successfully locate, use, and evaluate information resources;
• Assisting students, faculty, and staff with course reserves, interlibrary loans, and basic citation;
• Providing students with assistance in printing, troubleshooting basic issues, and escalating complex issues to Technology Support;
• Maintaining the organization of library collections by shelving materials according to the appropriate classification scheme and shelf reading the collection regularly; and
• Working collaboratively with the Library Services Unit to develop policies, procedures, and business forms.

This opportunity is for internal applicants only.

SKILLS

You will have:

• Excellent interpersonal and communication skills;
• Strong customer service orientation, and the ability to conduct job duties with professionalism and courtesy;
• The flexibility to work effectively within a team; and
• Strong organizational and problem-solving skills.

QUALIFICATIONS

• A minimum of a Library and Information Technology diploma from an accredited program.
• A minimum of 2 years of library experience, working with library technology.
• An equivalent combination of education and experience may be considered.

BENEFITS

When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:

• Competitive base pay
• Generous vacation time
• Secure pension plan
• Flexible benefits package
• Continuous learning culture
• Opportunities for career growth